Microsoft's Outlook app lets you: Add contacts on your Android device And manage your emails. You can check and respond to email conversations using the official mobile app. You'll find yourself in trouble when emails stop syncing in the Outlook app. You can't check any updates or replies to conversations if the Outlook app stops syncing. If you're experiencing this issue, here are some solutions to help you fix Outlook not syncing on Android.
1. Disable data saving
Syncing emails in the Outlook app depends on your internet speed. At the same time, features like Data Saver help you check usage whenever your phone uses mobile data. Let's start by making sure Data Saver is disabled on your Android phone. Here's how to check.
Step 1: Open Settings app on an Android device.
Step 2: Click on Network and the Internet.
Step 3: Click on data saver.
Step 4: Click on toggle switch next to Data Saver to disable the feature.
Step 5: close Settings and open Outlook To verify the solution to the problem.
2. Switch from mobile data to Wi-Fi
Mobile data speeds are generally quite adequate over 4G or 5G networks, unless you're in an area with a weak or intermittent cellular signal. This may result in poor speeds in your current location. Therefore, we suggest switching from mobile data to Wi-Fi on your Android phone. This will provide a more stable network connection and better Outlook email syncing.
3. Switch to the 5GHz frequency band
To further improve your internet speeds, you can switch to the 5GHz frequency band, depending on whether or not you have a dual-band router. Next, you'll need to: Check internet speed You need to ensure your network connection is stable. We also suggest sitting close to the router to maintain a strong connection.
4. Exit the application and restart the Outlook application.
Another basic solution is to force quit and restart the Outlook app on your Android phone. This will give the app a fresh start and help resolve this issue.
Step 1: Long press Outlook icon On your Android phone, tap on the icon. "I" To open Application information.
Step 2: Click on Force Stop.
Step 3: Click on OK to confirm your choice.
Step 4: close Application Information Window Open the app again to check if the issue is resolved.
5. Reset Outlook account
As the name suggests, you can reset your Outlook account, which will restart the app and load all your conversations again. This should start the email sync process.
Step 1: Open Outlook app on your Android phone.
Step 2: Click on profile icon Yours in the upper left corner.
Step 3: Click on Settings icon in the lower left corner.
Step 4: Click on Your E-mail In Outlook.
Step 5: Scroll down to the bottom and tap on Reset account.
Step 6: After restarting the application, check if the issue is resolved.
6. Check account permissions
If your Outlook emails still aren't syncing to the app, you should check if your Outlook account has been granted permission to sync contacts and calendars on your Android phone. Here's how.
Step 1: Open Outlook app on your Android phone.
Step 2: Click on profile icon Yours in the upper left corner.
Step 3: Click on Settings icon in the lower left corner.
Step 4: Click on your email in Outlook.
Step 5: Tap the toggle next to Sync Contacts and Sync Calendar.
Step 6: Go back to your Outlook inbox and wait a while to check if the issue is resolved.
7. Clear the application cache in Outlook
Another effective solution when any app stops working properly on your Android phone is to clear the app cache. Apps that slow down over time accumulate app cache, which increases the load on your phone's memory. Here's how to clear the Outlook app cache and see if it helps.
Step 1: Long press Outlook icon On your Android phone, tap “i” icon To open the application information.
Step 2: Click on Storage and cache.
Step 3: Click on Clear cache.
Step 4: After that, close Application information Restart Outlook.
8. Update the Outlook app
The last resort is to update the Outlook app version on your Android phone. This will eliminate bugs in the current version that may be causing this issue.
Stay on top with emails
Microsoft Outlook allows you to sync your emails to keep you up to date with the latest messages. That's why it's important to check if syncing is working in the Outlook app for Android. The solutions above will help you resolve any glitches in this process.
