Many users love watching their favorite shows on Apple TV from the comfort of their Mac. Regardless of the problem, Apple TV app not working on Mac Some users have reported a new black screen issue while watching content. These users can hear the audio very clearly. Subtitles also appear in perfect sync with the audio. However, the screen goes black, especially after maximizing the playback window. These posts provide the best ways to fix the black Apple TV screen with audio on Mac.
1. Quit and restart the Apple TV app.
The Apple TV app on your Mac gives you access to a huge library of content. But if you keep seeing a black screen with no sound whenever you play any movie or TV show, your binge-watching sessions will be ruined in an instant. To avoid dampening your enthusiasm, let's quickly start with the first solution to fix this issue: force quit and restart the Apple TV app. Follow these steps.
Step 1: Click Apple logo in the upper left corner.
Step 2: Select an assignment Termination from the dropdown menu.
Step 3: Locate Apple TV of Application List in Force Quit Menu.
Step 4: Click Imposing termination.
Step 5: Restart Apple TV app and run something to check Solve the problem.
This is the first and most important course of action whenever you encounter any problems with an application on your Mac. If this solution doesn't work, proceed to the next steps.
2. Check HDCP compliance on external monitoring
If you've connected your Mac to an external display to watch sports or live TV on a larger screen, it's important to check this. Connecting an external display can also cause a black screen with audio issue due to HDCP incompatibility on the display's ports (HDMI or DVI).
HDCP helps or High-bandwidth digital content protection Streaming platforms like Apple are committed to preventing the potential copying of digital audio and video content. Therefore, if you're using a display that doesn't have HDCP-compliant ports, we suggest disconnecting it and using a display or TV with HDCP-enabled ports.
3. Streaming quality data to provide
By default, the Apple TV app is calibrated to stream content at up to 4K resolution. This helps users enjoy content in the best possible resolution. The latest MacBook and Mac models now support Dolby Vision and HDR. However, if you're experiencing a black screen issue, you can try reducing the streaming quality. Follow these steps.
Step 1: Click on Command + Space bar , And type Apple TV And press Return.
Step 2: Once opened The application , Click TV In the top menu bar.
Step 3: Locate Preferences from the dropdown menu.
Step 4: Click Playback tab.
Step 5: Click Drop-down menu Next to Streaming options.
Step 6: Locate data saving.
Step 7: Click "OK" in the lower right corner.
Step 8: Resume playing your content in Apple TV And see if the problem has been resolved.
4. Sign out and sign back in with your Apple ID.
If downgrading to a previous version doesn't help with streaming quality, you can try signing out and back in to your Apple TV account. You'll need to sign out and back in with your Apple ID on your Mac. Follow these steps.
Step 1: Open Apple TV app.
Step 2: Click "the account" In the top menu bar.
Step 3: Click sign out.
Step 4: after sign out , Click Account again and select Login.
Step 5: Enter Apple ID and password.
Step 6: Click Login ،
Step 7: Try to resume Play content Your.
5. Reset your MAC's NVRAM
Non-volatile random access memory, or NVRAM, contains all the information about settings like volume, startup disk selection, time zone, and more. So, if you're still getting a black screen with sound on your Apple TV on your Mac, you can try resetting the NVRAM by following these steps. Note that you'll need to adjust these settings again on your Mac after resetting the NVRAM. This method only applies to Macs with Intel processors.
Step 1: Click Apple logo And click Shut Down.
Step 2: turn on Mac Yours again.
Step 3: While running Mac , Click on Option+Command+P+R For 20 seconds.
Step 4: freedom All four keys When it appears Apple logo For the second time.
This indicates that Reset NVRAM It was successful. After that, it will be Restart your Mac Your.
after Restart your Mac , Open Apple TV app Try playing some content.
6. Boot your MAC into Safe Mode
will lead Safe Mode This will remove any interference from third-party apps and allow only system apps to run during startup. This is a great troubleshooting option for a black screen with no sound in the Apple TV app. Follow these steps.
For Macs with the M1 chip
Step 1: Click Apple logo In the upper left corner and select Shut Down From the menu that opens.
Step 2: after Turn off Mac , press and hold power button So you will see two startup options. – Macintosh HD and options.
Step 3: Locate Macintosh HD while pressing Shift key and select Continue in safe mode.
Step 4: after finishing Mac OS ، Restart the Apple TV app Resume playing the content.
For Macs with Intel chips
Step 1: Click Apple logo and select Reboot.
Step 2: Once Restart your Mac , press and hold Shift key.
Step 3: freedom Shift key Once you see Login window.
Step 4: Restart the Apple TV app Resume playing the content.
7. Update MACOS to update the Apple TV app
Finally, you can try to resolve this issue by updating the Apple TV app on your Mac. You need to check for macOS updates because Apple TV is a system app. Follow these steps.
Step 1: Click Apple logo in the upper left.
Step 2: Locate About This Mac.
Step 3: Click upgrade software.
Step 4: Download and install the update if available.
Step 5: Restart Apple TV Try playing some content.
Fix black screen issue on Apple TV
Apple TV continues to offer high-quality shows and movies in its catalog. The steps above will help you fix a black Apple TV screen with sound on your Mac. If you can't watch content and hear sound, visit your nearest Apple Store to connect with Apple experts.
