Many smart speakers have built-in voice assistants, and some often support more than one. Some speakers may have Google Assistant, and some of them may have Amazon Alexa , and Apple's HomePods have CrabWhatever assistant you use, it's useful for performing tasks using just your voice. Sometimes, your smart speaker just doesn't respond to your queries. You can ask Alexa about the weather outside, but you won't get any response in return. That defeats the purpose of having a voice assistant, right? If you're experiencing this issue with your speaker, here are the best ways to fix Alexa not responding to voice commands.
1. Make sure your WI-FI connection is working.
The Amazon Echo speaker relies on a Wi-Fi connection to function properly. The speaker cannot communicate with Amazon's servers to process your requests without a stable internet connection. Therefore, Alexa may not be able to answer your question or process your request.
Restart your Wi-Fi router if your internet connection is working fine, but the speaker still won't connect to it.
2. Talk closely to the speaker.
The Amazon Echo has multiple microphones to capture your voice from multiple angles and with just a few coins. However, some speakers may not have multiple microphones, or the microphones may not work effectively due to ambient noise or other disturbances.
To test this, move closer to the speaker, then try giving your command to see if you receive a response.
3. Mute and unmute microphones
You can mute the microphones on most smart speakers. This prevents the speaker from constantly listening for speakerphone activation or accidentally triggering sensitive conversations. If you muted your speaker microphones, you may have forgotten to unmute them. Or the microphones may remain muted even after you press the physical button.
To resolve this issue, mute the microphones again and re-enable them on your smart speaker. You can press the mute button on your speaker, after which you'll see a red ring or light. Press the mute button again to re-enable the microphones.
4. Unlink your AMAZON account and add it again.
When setting up your Amazon Echo speaker, it will ask you to link it to your Amazon account through the Alexa app. You'll need to add your Amazon account to use it as a smart speaker. To ensure there's no issue with your Amazon account, it's a good idea to sign out and sign back in. Here's how.
Step 1: Open Alexa app on your smartphone.
Step 2: Go to Devices tab Using the row at the bottom of the screen.
Step 3: Click on Echo و Alexa.
Step 4: Locate Echo device Which you want to connect to another network.
Step 5: Next, tap Settings icon In the upper right corner of the application.
Step 6: Scroll down the page to find Archives section inThis section will have your name. Click on Unsubscribe button next to it.
Step 7: Locate إلغاء التسجيل From the prompt, follow the on-screen instructions to re-register the device. You can use the same Amazon account or try a different one to see if that resolves the issue.
5. Disconnect and replace the unit.
Unplug your Echo speaker from the wall outlet and leave it unplugged for a few minutes. After a few minutes, plug it directly into the wall outlet, without an extension cord or adapter.
Your Echo speaker may not work as expected if it doesn't receive the necessary, continuous power supply. While you're at it, also make sure you're using the original power adapter that came with the speaker.
6. Check Alexa's voice history to see if your questions were heard.
Every Echo speaker is linked to an Amazon account. Therefore, Amazon stores all your Alexa search queries in your voice history. This is a good way to check if the speaker is interpreting your queries correctly.
you may Access your Alexa voice history Check recent recordings. If this matches your requests, it's fair to conclude that your speaker's microphones are working fine and Alexa is handling your requests. It's possible that the speaker simply isn't capable of producing relevant responses.
7. Factory reset the speaker
Even after trying every possible solution, a factory reset seems to be the last resort if Alexa still isn't responding to your queries. This will allow you to set up your Echo speaker from scratch. The process for resetting your Echo speaker varies depending on the model or version you have.
Get answers to all your questions
It can be frustrating to have a smart speaker that doesn't answer every time you ask a question. Follow these steps carefully, and you should be able to get voice responses from Alexa just like before.