Top 5 Ways to Fix Amazon Prime Video Not Working on Mac

Easy to apply Amazon Prime Video For Mac View Movies and TV Shows Your favorites. You can also download a title on your Mac to watch offline. Plus, you'll enjoy a personalized, distraction-free experience. But when the Amazon Prime Video app isn't working as expected on your Mac, you'll need to dig deep to troubleshoot the app. Fortunately, you don't have to spend a lot of time fixing the issue. We've covered effective solutions to fix the Amazon Prime Video app not working on Mac.

1. Check the status of your invoices

You should first check your billing status with Amazon when the Prime Video app stops working. There's a chance your annual subscription won't renew. Check your billing details and payment method. Follow these steps.

Step 1: Open Prime Video website In your browser of choice and sign in with your Amazon account.

Visit Prime Video

Step 2: Click Profile name your in the top right corner.

Step 3: Click Accounts and Settings.

Step 5: Search for a department Main Membership To determine Billing Information Your own.

Step 6: If the subscription fee cannot be deducted, click Edit on Amazon To check billing details.

Will be opened Amazon Web Page To view your billing details.

Step 7: Click View payment method Your own.

Step 8: Click Edit payment.

Step 9: You can either Add a new payment method Or Modify pre-defined payment details.

2. Check if the device limit has been exceeded.

Users can stream up to three titles simultaneously on three different devices using the same Amazon Prime account. So, if the Prime Video app isn't working on your Mac, you should check to see if your friends or family members are streaming the same title. If you want to control device access to your Amazon account, follow these steps.

Step 1: Open Prime Video website on your browser.

Visit Prime Video

Step 2: Click profile icon your select Accounts and Settings.

Step 3: Click your devices from the top menu.

You'll see a list of all the devices currently using your Amazon Prime account. Here's how to register a device if you want to.

Step 4: Locate the device which you wish to unregister.

Step 5: tap on Unregister button Next to the device name.

Step 6: Click The “Are you sure?” button to confirm your choice.

3. Update the PRIME VIDEO app on the MAC APP STORE.

Once you've managed your device limit, you can update the Prime Video app on the Mac App Store. App updates help fix bugs and ensure a smooth user experience at all times. Follow these steps.

Step 1: Click on Command + Space bar To open Spotlight Search , And type App Store , And press Return.

Step 2: Once opened App Store , Click Updates In the left menu.

Step 3: Click on Command + R To refresh the page.

If you see an update for the Prime Video app, click Update and then restart the app on your Mac.

4. Quit and restart the main video app.

If the above solutions help resolve the issue, you can try force-quitting and restarting the Prime Video app on your Mac. Follow these steps.

Step 1: Click Apple logo in the upper left corner.

Step 2: Locate ForceQuit from the options menu.

Step 3: Locate Prime Video App and click ForceQuit.

Step 4: أAfter restarting the application on your Mac.

5. Uninstall and reinstall the main video app.

When the above solutions don't work, you can finally reinstall the Prime Video app and reinstall it on your Mac. Follow these steps.

Step 1: Click Finder.

Step 2: Locate Applications from the left menu.

Step 3: Locate Prime Video from the list.

Step 4: Drag and drop Application icon in recycle bin.

Step 5: Confirm your action with touch ID Or Password.

Step 6: Open recycle bin and click Empty.

Step 7: Click Empty Bin to confirm your action.

If you just want to delete the Prime Video app from the Recycle Bin, right-click on it. Application icon and select Delete Immediately.

Step 8: Go to App Store , and download Prime Video And install it.

Get the Prime Video app

Sign in with your Amazon account and check if reinstalling the app resolves the issue.

Enjoy PRIME VIDEO on MAC

Here's how to make the Prime Video app run flawlessly on your Mac. Netflix should also release its official app for macOS, considering it's already available in the Windows Store.