Microsoft Outlook is A good alternative to Apple Mail It offers almost all the features you'd expect from an email app. Therefore, you'll need to sign in with your Microsoft account and use the app to access and manage your emails. However, sometimes the app stops working properly for some Mac users, further disrupting their workflow. If you're also experiencing the same issue, here's a list of solutions to fix Outlook not working on Mac.
1. Quit and restart the Outlook application.
To begin troubleshooting, you'll need to force quit and restart the Outlook app. This will simply reset the app to give it a fresh start. Here's how to force quit the app.
Step 1: Click Apple icon in the upper left corner.
Step 2: Locate ForceQuit of Options menu.
Step 3: in Force termination window , Locate Microsoft outlook.
Step 4: Click Imposing termination.
Try restarting the Outlook app on your Mac.
2. Update the Outlook app.
Moving on to the next solution, you need to check if your Outlook app is up to date. Installing a newer version will fix errors that are preventing the app from working properly. Follow these steps.
Step 1: Click on Command + Space bar to show Spotlight Search , And type App Store And press Return.
Step 2: Once opened App Store window , Click Updates from the left menu.
Step 3: If there is Update available For Outlook, download and install it.
Step 4: try to Run Outlook And see if it works well or not.
3. Run First Aid in Disk Utility
The Disk Utility app on your Mac allows you to scan internal and external storage devices connected to your Mac. You can also format your storage drive and create storage partitions using Disk Utility. If Outlook isn't working on your Mac, we suggest using First Aid to scan and fix potential storage errors. Follow these steps.
Step 1: Click on Command + Space bar To open Spotlight Search , And type disk Utility And press Return.
Step 2: in Disk Utility window , Click First Aid.
Step 3: Click "employment" To start first aid.
Step 4: Click "Continue" to confirm your choice.
Step 5: Once you do disk Utility After repairing your disk, close the window and try Launch the Outlook application.
4. Disable preview for encrypted email
Outlook offers an encryption feature that lets you protect all the confidential information you share in your emails. This feature is useful when you don't trust the recipient's email provider to be secure. If Outlook still doesn't work on your Mac, you should try disabling the preview feature for encrypted emails, which can cause the app to crash. Follow these steps.
Step 1: duty Close the Outlook application By following the steps above.
Step 2: Click on Command + Space bar To open Spotlight Search , And type Bus Terminal And press Return.
Step 3: in Terminal app , write Next command And press Return.
defaults write com.microsoft.outlook DisablePreviewForSMIME 1
Step 4: Next, enter the following command and press Enter. Back.
killall cfprefsd
Step 5: close Terminal app , and click Apple icon In the upper left corner and select Reboot.
Step 6: after Restart your Mac , Try Launch the Outlook application.
5. Create a new perspective profile
If Outlook still doesn't work, your current Outlook profile may be corrupted. The Outlook mail profile saves all settings and configurations related to your account. You can create a new Outlook profile using Outlook Profile Manager and check if the original profile is corrupted. Follow these steps.
Step 1: Click on Command + Space bar to show Spotlight Search , And type Finder And press Return.
Step 3: Look for Microsoft Outlook Right click on it to show options.
Step 4: Locate Show package contents of Options menu.
Step 5: Double click Content.
Step 6: Double click Shared media.
Step 7: in Joint Support Window , double-click Outlook Profile Manager.
Step 8: Once opened Outlook Profile Manager , Click Plus icon Below to add New profile.
Step 9: Give identification file Name and click on Return.
Step 10: Locate identification file newly created and click on The three points At the bottom.
Step 11: Locate set as default.
Step 12: Force termination Try restarting Outlook.
If Outlook starts working properly, it means that your original profile has been corrupted.
However, you'll need to repair the Outlook app so it doesn't interfere with your workflow. Follow these steps to fix it.
Step 1: in Outlook Profile Manager window , Locate identification file Newly created.
Step 2: Click minus sign symbol At the bottom to remove it.
Step 3: Click delete to confirm your choice.
Step 4: close Outlook Profile Manager and open Finder.
Step 5: Locate Go option of Top menu bar.
Step 6: Click Go to Folder of Options menu.
Step 7: Type the following path in: search box Click on the first result:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data
Step 8: in Data window , Locate Outlook.sqlite file And drag it to your desktop.
Step 9: Open Outlook app And click Repair When you see the notification.
Once your Outlook profile is repaired, it should start working properly on your Mac.
6. Uninstall and reinstall the Outlook app.
If you're still unable to use Outlook properly on your Mac, your last resort is to uninstall and reinstall the app. You can sign in again with your account, and you should be fine. Follow these steps.
Step 1: Click Launchpad on your Mac.
Step 2: Look for Outlook app icon Press and hold until The icon starts to shake..
Step 3: Click symbol X To remove the application.
Step 4: Click delete Again to confirm your choice.
Step 5: Once remove the app , Open App Store and download Outlook once again.
Use the Outlook app on your Mac
Outlook for Mac can experience hiccups and glitches. Try the solutions above to fix them whenever Outlook isn't working on your Mac. If you want to improve your email productivity, check out our list of solutions.Best Outlook Keyboard Shortcuts.
