With original shows like Ted Lasso, See, The Morning Show, etc., and an exclusive partnership with MLS, you gain Apple TV It's gaining rapid traction in the streaming services market. You can purchase it individually or get it through one of the Apple One plans. While it works flawlessly most of the time, many have reported issues with the app not working. Apple TV On their iPhones and iPads.
A glitch in the Apple TV app could ruin your perfect weekend plans. Since Apple TV shows aren't available on other platforms, you can troubleshoot the issue using the steps below.
1. Check the network connection
First, you need to check the network connection on your iPhone or iPad. You may experience streaming issues over a unclear Wi-Fi or mobile data network. You can temporarily enable Airplane Mode by accessing the quick toggle from Control Center on your iPhone or iPad, and then disable it after some time.
If your iPhone keeps dropping network bars, reset your network settings. Read our dedicated post to learn the implications. Reset network settings.
2. Check your Apple TV+ subscription.
Apple TV requires an active subscription to function. If your subscription expires due to insufficient funds or outdated payment details, you won't be able to access Apple TV shows and movies.
Step 1: Open App Store on iPhone or iPad.
Step 2: Click on Your account picture in the upper-right corner and select Subscriptions.
Step 3: if it appears Apple TV + within the section "inactive", Click on it to renew the plan. Otherwise, the subscription will appear under the Active section.
3. Restart the Apple TV app.
You can restart the Apple TV app and try again. On iPhone 8 and later, swipe up and hold from the bottom to open the recent apps list. Swipe up on the Apple TV app to close it completely, then relaunch it.
4. Check your Apple TV streaming options.
By default, Apple TV disables streaming over cellular data to save mobile data usage. You'll need to make an adjustment in the Settings app.
Step 1: Open Settings app On your iPhone or iPad, go to Apple TV.
Step 2: Enable mobile data Use the cellular data switch from the following menu.
If you have slow Wi-Fi internet speeds on your iPhone, change your streaming options. Apple TV Settings, Click Wi-Fi within Streaming Options section and select data saver. Note that the data saver consumes up to 1 GB per hour while streaming TV shows and movies on the Apple TV app.
5. Disable Low Data Mode
Apple TV+ may not work as expected when Low Data Mode is active on your iPhone. You'll need to use the steps below to disable Data Saver Mode.
Step 1: turn on Settings app On your iPhone (or iPad with SIM card) select Mobile phone service.
Step 2: Locate Primary SIM card your own and disable the switch Low data mode.
6. Turn off VPN
When you connect to an active VPN, the system modifies the IP address on your iPhone. Apple TV may detect it as a new location and fail to stream your favorite TV shows and movies. You should disable the VPN on your phone or iPad and try again.
7. Sign in to your Apple account again.
Apple TV not working on your iPhone or iPad could be due to an authentication error in your Apple account.
Step 1: Open Apple TV app on your iPhone or iPad.
Step 2: Click on profile picture in the upper right corner.
Step 3: Locate sign out.
Step 4: Click on your account at the top and enter عاوو. برك..... (Apple ID) and password.
8. Reinstall Apple TV
This may seem unbelievable, but reinstalling the app can often help resolve some errors. So, you can reinstall the Apple TV app and try using it again.
Step 1: Long press Apple TV app icon and select remove the app.
Step 2: Click on Delete the app.
Download the Apple TV app from the App Store again.
9. Check Apple TV servers
When Apple TV servers experience an outage, you may experience problems streaming TV shows and movies. Apple offers a dedicated website. To check the server status for its servicesYou can visit the link below and check for a green indicator next to Apple TV+. If it shows an orange or yellow dot, wait for Apple to troubleshoot and fix the issue.
10. Update iOS and iPadOS
Apple is updating the TV+ app to be compatible with the latest versions of iOS and iPadOS and it works well. If you're using an older iOS or iPadOS on your device, you may encounter bugs on your Apple TV. Therefore, it's best to update the relevant software versions.
Step 1: Open Settings On your iPhone or iPad, go to general.
Step 2: Locate upgrade software.
Install the latest software update on your iPhone or iPad.
Stream your favorite TV shows on Apple TV
An Apple TV app that isn't working or is crashing can ruin your mood at any moment. You can switch to the smart TV app, but if you're stuck with your iPhone or iPad, use the tricks above to fix the problem as quickly as possible.