Microsoft has had great success with Teams. It quickly eclipsed the competition and became the preferred choice for large enterprises. The app's reliability leaves much to be desired. You may encounter Microsoft Teams sign-in error , AndScreen sharing is not working , and connection issues. If you're experiencing the latter, read on to fix Microsoft Teams connection issues.
Microsoft Teams is the first app many users open. App connectivity issues can lead to unproductive hours. Let's troubleshoot the issue and start your day with company updates in Teams.
1. Check your WI-FI connection.
This is one of the biggest reasons for connection issues in Teams. If your laptop's Wi-Fi isn't working properly, you won't be able to establish a working connection in Teams.
Open the Settings app on Windows (use the keys Windows + I) Go to the Network & Internet menu. Make sure the Wi-Fi connection status is displayed.
2. Check the router
If there is a problem with your Wi-Fi router, your internet connection will not work with any connected devices, let alone your Windows machine.
3. Run the online troubleshooter
Imagine that your Wi-Fi connection works fine on other connected devices but not your Windows PC.
Microsoft offers a built-in troubleshooting tool to fix Internet connection problems on PCs. Here's how to use it.
Step 1: Open the Windows Settings app (use the keys Windows + I).
Step 2: Go to order.
Step 3: Select Troubleshoot from the following menu.
Step 4: Click Other Troubleshooters.
Step 5: Run the Internet Connections Troubleshooter and let Windows fix your device's Internet connection.
4. Stop other processes in the background
Are you streaming 4K videos in the background or downloading large files? These tasks consume a significant amount of internet bandwidth. This leaves Microsoft Teams to handle the low bandwidth on computers.
This can cause a connection issue right from the start screen. Pause the video stream or download in the background and try using Teams again.
5. Clear Teams cache
Teams collects cache data in the background to speed up certain tasks. You can clear the Teams cache and connect to the Teams server again. Here's how.
Step 1: Press the keys Windows + R Open the playlist.
Step 2: Type % appdata% MicrosoftTeams And press Enter.
Step 3: Teams data files will open from the list. File Manager.
Step 4: Select all files and remove them.
Open Microsoft Teams, and hopefully, you won't notice Teams connection problems.
6. Repair Microsoft Teams
Microsoft offers a built-in repair tool to fix annoying problems with applications installed on your computer. Here's how to use it.
Step 1: Open the Windows Settings app (use the keys Windows + I).
Step 2: Go to the list of applications.
Step 3: Select Applications and Features.
Step 4: Scroll down to Microsoft Teams and select the three-dotted menu next to it.
Step 5: Open the advanced menu.
Step 6: Run the Microsoft Teams repair tool, and you'll be ready to use Teams without connection issues.
7. Reinstall teams
Since you can't bypass connectivity issues in Microsoft Teams, you won't be able to update to the latest version of Teams from the app itself.
From the list of apps in Windows Settings, select Apps & features. Go to Microsoft Teams and uninstall the app.
8. Use the web version of Microsoft Teams
Microsoft Teams is also available on the web. You're not limited to using the native Teams app on Windows. You can visit Teams on the web and sign in with your account details.
9. Check the status of Microsoft Teams
Are you still experiencing Microsoft Teams connection issues after following all the methods above? You need to check the status of Teams on the web.
Visit Downdetector and search for Microsoft Teams. If there are significant spikes in anger, this confirms a problem on Microsoft's end. Wait for the company to fix the issue on its end, and you should no longer notice connection issues in the app.
Contact Microsoft Teams on Windows
You don't want to start troubleshooting your everyday Teams connection issues on your computer. Follow these steps above and fix your Microsoft Teams connection issues once and for all.