Top 9 Ways to Fix Outlook Not Receiving Emails on Mac

Microsoft Outlook is one of the Best Mail Alternatives on MacIt helps you manage emails, contacts, tasks, notes, and calendar events like a pro. You may miss important company-wide announcements, bank offers, and more when Outlook stops receiving new emails. Here are the best ways to fix Outlook not receiving emails on Mac.

When Outlook stops receiving emails on your Mac, you'll consider using the default Mail app or a third-party app like Spark. Before switching to a different mail app, use the tricks below to get new emails in Microsoft Outlook on your Mac.

1. Keep Outlook open in the background.

Unlike the default Mail app on your Mac, you can't receive new emails in Outlook in the background. You must open the app to receive new messages. You can launch Outlook at startup on your Mac and check for new emails before your work hours begin.

Step 1: Click icon Apple In the upper left corner and select system configuration From the menu that opens.

Step 2: Locate General From the left sidebar, choose Login Items from the right part.

Step 3: Locate + And click Outlook From the Applications window.

Step 4: After selecting Microsoft Outlook, click the button open In the lower right corner, and everything is fine.

2. Force restart Outlook

You can force restart the Outlook app on your Mac and try forcing a new session. This may bring new emails into the app.

Step 1: Press the keys Command + Space To open Spotlight Search , And type Activity Monitor And press Return on the keyboard.

Step 2: Locate Microsoft Outlook From the Processes section of the Activity Monitor window, click on X above.

Open the Microsoft Outlook application to check for new emails.

3. Check your internet connection

If you're experiencing network issues on your Mac, Outlook won't receive new emails. You'll need to connect to a strong Wi-Fi network.

Step 1: Click icon Control Center In the upper right corner of the menu bar.

Step 2: Connect to the network Wi-Fi High speed.

After that, you can Run some internet speed tests On your Mac to confirm the reliability of the connection.

4. Remove and add an email account

Did you recently change your Google or Microsoft account password? Until you re-authenticate your Gmail and Outlook accounts with new login details, you won't receive new emails in Outlook on Mac.

Outlook usually prompts you to enter a new password when it detects your old login information. If that doesn't happen, you'll need to remove your current email account and enter it again. Here's how.

Step 1: Open an app Outlook on your Mac.

Step 2: Locate Outlook In the upper left corner and select Settings.

Step 3: Locate Finance From the Outlook Preferences window.

Step 4: Locate account You don't receive emails from him.

Step 5: Click "-" At the bottom. Select + And click new account.

Step 6: Enter your email address and password to sync it again with Outlook.

If Outlook still isn't receiving emails on your Mac, continue with other troubleshooting tricks.

5. Check email storage

If your email inbox storage is full, you won't receive new messages in any app or on the web. You can check your email inbox storage in Gmail and Outlook on the web.

gmail

Step 1: Visit Google Drive On the web and sign in with your Google Account details.

Visit Google Drive

Step 2: Verify Drive storage from the sidebar.

If your account storage is full, you will need to upgrade to one of the following: Google One plans Get more storage and emails in Gmail.

Outlook

Step 1: Go to Outlook On the web and sign in with your Microsoft account details.

Visit Outlook

Step 2: Click icon Settings In the form of a gear in the upper right corner and click Open View All Outlook Settings in the lower right corner.

Step 3: From the Settings pop-up menu, choose General From the left sidebar click on Storage From the submenu. You can manage your Outlook space from the same menu.

6. Revert to the old Outlook app on MAC

Are you using the latest version of Outlook on Mac? Microsoft offers an option to revert to the old, stable Outlook app.

Step 1: Open an app Outlook On your Mac, select Menu Outlook in the upper left corner of the menu bar.

Step 2: tap on “New Outlook” Restart the app to check if the old app is running.

7. Reinstall Outlook on MAC

Still not receiving emails in Outlook on Mac? You need to reinstall the app and try again.

Step 1: Open Finder On Mac.

Step 2: Locate Applications From the left sidebar, right-click on the application. Microsoft outlook.

Step 3: Locate "Move to cart."

Download and set up Outlook from the Mac App Store.

Download Microsoft Outlook for Mac

8. Update Outlook on Mac

Microsoft regularly releases new Outlook updates to add features and fix bugs. You need to update Outlook to the latest version to fix the app not receiving emails on your Mac.

Step 1: Open App Store on Mac.

Step 2: Locate Updates From the sidebar, install the latest version of Outlook.

9. Try other email apps on MAC

There's no shortage of capable email apps on the Mac. Apple has improved the default Mail app by leaps and bounds with the macOS Ventura update. You can also Spark Mail Experience.

Get real-time emails on MAC

Microsoft Outlook not receiving emails on your Mac can disrupt your workflow. You'll need to double-check your Outlook rules and see if it's not automatically sending emails to spam or junk. What trick worked to resolve the issue? Share your results with us in the comments below.