Fix Square Enix Error Code i2501

Square Enix is a popular Japanese video game publisher known for the Final Fantasy series, Tomb Raider, and Life is Strange, among other action-adventure titles. However, some customers have reported receiving error code: i2501 while paying on their Square Enix account. This article offers some suggestions to fix Square Enix error code i2501 and continue enjoying your gaming experience.

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How to Fix Square Enix Error Code i2501

When completing a payment on a gaming platform Square EnixSquare Enix error code i2501 appears. Because your IP address or account has been identified by platform security and restricted from making transactions, error code i2501 appears in popular games like Final Fantasy XIV hosted on the Square Enix network. A few more points regarding this issue are listed below.

This can also happen if the key you're using for your account is different from the one you're typing in. Players from the Middle East and Asia have reported this issue the most.
The Square Enix error code i2501 has been around for a while, and when contacted on the relevant forums, moderators move the topic to a separate help tab since each user case is unique in terms of payment methods.
When the Square Enix error code i2501 issue appeared, there were also complaints of support staff failing to respond for weeks.

Please ensure you have a strong, active connection and valid payment card details before using the solution. Once you've reviewed them again, you can now proceed to the next step.

What causes Square Enix error code i2501?

As previously mentioned, this error notification was triggered by incorrect payment information. However, there are additional reasons for this error notification, such as:

You must use a credit/debit card from the country you reside in: You must be in the same country where your card was issued when making the payment. This must be the same country where you registered with Square Enix. You will see error number i2501 if you are currently in another country and trying to make a payment.
VPN or Proxy Server: You may be using a VPN or proxy server because you're in the same country as the problem. Payments are one of the many things that VPNs interfere with. To make secure payments, you may need to turn off your VPN or proxy. As a result, some payment gateways prohibit the use of VPNs and proxies to process transactions.
Too many Square Enix accounts with the same card: Each Square Enix account must have only one credit/debit card. Error code i2501 may appear if you use the same card across multiple Square Enix accounts.
The information on the cards must be incorrect: One of the most important things to remember when making a payment or filling out any type of information is to enter everything accurately. You may encounter an error if you enter inaccurate payment information, such as your name or credit card number. Another thing to keep in mind is that the card information must match the information in your Square Enix account.
Cards should be temporarily blocked: If your bank suspects fraudulent behavior, it may temporarily block your cards. This happens more often than you might think. If you're concerned your card may have been canceled, you should contact your bank or make the payment elsewhere to see if it has been blocked.
Your credit or debit card doesn't support international payments: Some credit and debit cards don't support international payments. If the website uses an international payment gateway and your card doesn't enable international payments, you'll have a problem. The solution is to get a new card or contact your bank to allow international payments.
I tried to make a payment several times: Square Enix may temporarily halt all payments on your account if you attempt a payment multiple times and it fails. This is to prevent fraud. In most cases, this restriction only applies for 24 hours. Therefore, you shouldn't attempt to make a payment regularly. Try it once, then take a break before trying again.
Cache and Cookies: Another possible cause of this issue could be incorrect or corrupted cookies or cache, which could be the reason the servers are blocking your connection. If you've gotten the Error Code: Warning i2501 error on Square Enix, make sure to clear it.

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Now that you are aware of most of the causes of this problem, we can move forward with putting them into action and resolving the situation.

Method 1: Turn off ad blockers

While playing Final Fantasy XIV or visiting any website, you obviously want to avoid certain types of ads. While ad blockers are not known to interact with payment systems, disabling the ad blocker extension, waiting a few hours, and then attempting another payment has been shown to resolve the i2501 issue.

1. Open Your web browser (such as Chrome) and click three dots icon , then select the option More tools.

2. Then select Add-ons option.

3. Now, do off Switch forAdditives Ad Block.

4. Restart your browser yours and see if the problem persists.

Method 2: Clear browser cache files

Your browser, like your system cache, stores residual files when you browse multiple websites one after the other. Furthermore, your browser history can cause a variety of problems, including error code i2501. Therefore, clearing your cache, cookies, and browser history is the recommended course of action.

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1. Get up By launching your web browser (such as Google Chrome).

2. Then click on Three dots icon > More tools > Clear browsing data… As shown in the given image.

3. Check the following options in the Clear browsing data window.

browsing history
Cookies and other site data
Cached images and files

4. Now, select the option All time For the time range.

5. Finally, tap Wipe data.

Method 3: Turn off VPN and proxy servers

Using a VPN or proxy adds more functionality, security, and privacy to your online experience. 20Square Enix has implemented an anti-fraud mechanism to ensure that its payment service is not flooded with illegitimate requests. Additionally, it rejects payments made through VPNs or proxies to protect funds and prevent fraudulent payments. Since many service providers, particularly financial institutions, have banned private connections that require full internet access for transparency reasons, it is recommended to disable VPNs and proxies to fix the Square Enix error code i2501.

Step 1: Disable VPN

1. Press Windows key , And type VPN Settings in Windows search bar , and click to open.

2. In a window Settings , Locate Virtual Network Private connected (like vpn2).

3. Click the . button Disconnect.

4. Now, turn off the toggle for the following VPN options under "Advanced Options":

Allow VPN over restricted networks
Allow VPN while roaming

Step 2: Disable the proxy server

1. Press Windows key + I At the same time to open Settings.

2. Then to open it, click on Network and Internet Setup.

3. Go to the Proxy tab in the right pane.

4. Turn off the option Use a proxy server.

5. Check to see if the error code i2501 has disappeared. If that doesn't work, move on to the next option.

Method 4: Use other browsers

If the Google Chrome issue persists, switch to another browser, such as FirefoxIf the error persists, it's recommended that you launch Mozilla Firefox in Incognito mode and try making the payment again to see if the Square Enix error code i2501 is fixed. The steps are as follows:

1. Open Firefox browser and click Three condition icon in the upper right corner.

2. From the menu, select the option Private window New to enable Incognito mode.

Note: In Windows, you can also use the keys Ctrl + Shift + P At the same time enable private browsing in Firefox.

3. Check to see if the error code has disappeared.

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Method 5: Processing payment via phone

Making a payment using your mobile browser is another option to avoid the square enix i2501 error code. Despite the poor success rate, it's a good idea to try. It seems to work in some circumstances, even if the payment information and IP address are the same. You should also try making the payment using a different system, preferably using a different internet connection. It's also worth changing your internet service provider just for making the payment.

Method 6: Wait for 24 hours

If none of the above methods work, you should wait at least 24 hours before trying again. After waiting 24 hours, try making the payment using a separate, open internet connection without any proxies or VPNs. Here's some additional information about the Square Enix payment system.

Square Enix has an anti-fraud system that rejects all card payments if they are declined more than twice by the system.
The 24-hour time limit may be extended to 30 days if you attempt more than twice.
A suspension will be imposed if you make multiple unsuccessful payment attempts on the site. In the worst case, you may be permanently blacklisted.

Method 7: Contact Support

Customers claimed to have been waiting weeks for a response. Others tried contacting support staff via chat, which proved to be a better option. If the above methods don't resolve the error, the final recommended option is to contact support.Support Center Square Enix. When making a payment on our platform, there are many variables to consider, and if any of them are not met, you may be declined and denied entry.

Create an account on the official Square Enix support page and submit a ticket. They will quickly evaluate your issue and provide you with a solution that will allow you to make payments through Square Enix again.
Add a list of specific details to the ticket.

Code error
The item/service you are trying to purchase online
The Square Enix ID for the account payment method you are trying to use.
The country you actually reside in The country the card was issued in The type of credit card used
Name of the bank that issued the card
The total number of times your payment was declined.

Frequently asked questions (FAQs)

Q1. What steps do I need to take to authenticate my SQUARE ENIX account?

answer. To create a SQUARE ENIX account, navigate to the URL in the email and follow the steps. Once registration is complete, a confirmation email will be sent to the registered email address.

Q2. Do you have a Square Enix ID as your username?

answer. If you normally access the site using your email address, simply log in as usual (using your email address as your username). Your username will be in the Username box, which you'll find inside the banner at the top of the page.

Q3. What is a Square Enix Service Account?

answer. A Square Enix Account is a free account that you can use to authenticate your identity across multiple Square Enix online services. In addition to its application for potential online services, it can also be used to link multiple IDs from existing services to a single Square Enix account and access exclusive features available exclusively to Square Enix account holders.

We hope this article was helpful in fixing the Square Enix error code i2501. If you have any suggestions or feedback about this article, feel free to contact us in the comments section below.