TikTok continues to enjoy a phenomenal run in the social media space. Although TikTok receives frequent updates to fix annoying bugs, the app experience still leaves much to be desired. Sometimes, TikTok fails to load, won't let you follow someone, and even misbehaves on mobile data. The latter is known as the "No Internet Connection" error on TikTok.
TikTok videos not loading on mobile data or showing “No internet connection” To your confusion. You can try Switch to Wi-Fi, but it may not be available in all locations. Let's troubleshoot the TikTok issue.
1. Check mobile data permission
If you deny TikTok mobile data permission, the app won't work when there's no Wi-Fi connection. You'll need to enable mobile data permission in Settings. Here's how.
iPhone
Step 1: Open Settings on the iPhone.
Step 2: Scroll to TikTok Enable permission toggle Mobile data.
Android
Step 1: Long press on the icon TikTok app Open the menu Application information.
Step 2: Locate Mobile data and Wi-FiEnable background data switch.
Allows background mobile data usage.
2. Disable data saving mode in TikTok
TikTok has a mode Data Savings to apply some brakes on internet data usageThis could be the main culprit. It reduces your data usage when using cellular data. Videos may load at a lower resolution or take longer.
You need to disable data saving mode in TikTok.
Step 1: Open TikTok and go to Your profile.
Step 2: press menu hamburger At the top and open Settings and privacy.
Step 3: Scroll to data saving.Disable the option from the following menu.
3. Disable data saving mode at the system level
System-wide data saving mode could be the reason why TikTok keeps going offline. It's time to turn off data saving mode.
iPhone
Step 1: Launch an app Settings On your iPhone and open Mobile phone services.
Step 2: Locate Primary SIM card Yours. Disable. Low data mode from the following list.
Android
Step 1: Go to Settings on your Android phone.
Step 2: Locate Network and the Internet. Click on Providing data.
Step 3: Disable the toggle switch Use data saving.
4. Check for carrier outage.
If your local mobile network operator experiences an outage, you won't be able to download TikTok, WhatsApp, Facebook, and other apps over mobile data. You can ask a friend or family member on the same carrier to confirm the issue.
You can also go to Downdetector Research your mobile network provider. If you notice high outage graphs and user comments complaining about it, wait for your mobile network operator to resolve the issue. If you experience the same problem repeatedly, switch to another reliable carrier.
5. Check TikTok servers
TikTok's servers can also be down due to a glitch. In this case, you won't be able to access TikTok over Wi-Fi or mobile data. You can visit Downdetector And search TikTok to confirm that.
6. Connect to a Wi-Fi network
Is TikTok still showing the "No Internet Connection" error? You need to disable mobile data and connect to a strong Wi-Fi network. TikTok should work as expected.
7. Use a VPN connection
TikTok has not had good relations with many governments and authorities. As a result, TikTok has been blocked in several regions around the world. You should first check with your local government to confirm this. This is one of the reasons why TikTok may display "No Internet Connection" even when connected to Wi-Fi or mobile data. In this case, your only option is to use a VPN.
An active VPN connection changes your phone's IP address. You can connect to a server in another region where you can still access TikTok and try again.
8. Clear TikTok cache
TikTok collects cache in the background to improve app loading times and performance. When the app collects corrupted cache, you may experience issues like "No Internet Connection" on the platform.
Step 1: Open menu TikTok app information.
Step 2: Go to Storage and data. Click on Clear cache from the following list.
You can read our dedicated post to learn more about: Clear TikTok cache.
9. Update TikTok
As discussed, TikTok regularly releases new updates to add features and fix annoying bugs. You should head to the App Store or Play Store and update TikTok to the latest version.
Start browsing your TIKTOK feed
When none of the tricks work, it's time to reinstall the app and start from scratch. Have you resolved the "No Internet Connection" error on TikTok? Share your results in the comments below.
