WhatsApp offers a fun way to interact with your friends in a group. You can Using polls on WhatsApp Make calls about what movie to watch, what cafe to visit, what gifts to give for someone's birthday, and more. You can also create polls in WhatsApp for your conversations.
Some users are complaining that their WhatsApp polls stop appearing or working at times. If you also can't create a poll in WhatsApp, here are some solutions to fix polls not working in WhatsApp on mobile and desktop.
1. Check your WhatsApp group settings.
If you can't create a poll in your WhatsApp group, you'll need to check the group's permissions. If you've been added to a WhatsApp group, the group administrator may not have allowed other participants to make changes and create polls.
on mobile
Step 1: Open an app WhatsApp On your iPhone or Android device.
Step 2: Open Group chat Your WhatsApp and tap on the group name at the top.
Step 3: Scroll down and select Group permissions.
Step 4: Make sure you have allowed administrator permissions for your contacts who can Share surveys.
on the desktop
Step 1: Open an app WhatsApp On a Mac or Windows PC.
Step 2: Open your group chat and click on Group name on the right side.
Step 3: tap on Group settings.
Step 4: Make sure you have allowed administrator permissions for your contacts who can Share surveys.
2. Check if multiple answers are allowed in surveys.
If you want participants to choose more than one option in a WhatsApp survey, you'll need to enable that specific option before sending the survey to your group. Here's how to check if it's enabled.
Step 1: Open an app WhatsApp On your mobile phone or desktop.
Step 2: Open Group chat Create a new survey by clicking on the icon. Plus In the lower left corner.
Step 3: Enable option Allow multiple answers Before sending the survey.
3. Quit and restart the WhatsApp application.
If you can't create a poll in WhatsApp, you can force quit the app and restart it to give it a fresh start.
on iPhone
Step 1: On the Home screen, swipe up and hold to reveal windows. background applications.
Step 2: Swipe right to search for WhatsApp and then swipe up toRemove application window.
Step 3: Restart WhatsApp and check Solve the problem.
on Android
Step 1: Long press on the WhatsApp app icon and select Application information.
Step 2: Click on Force Stop and select Ok For confirmation.
Step 3: Close the app info and restart WhatsApp to check. Solve the problem.
On Mac
Step 1: Click on the logo Apple In the upper left corner and select Force Quit.
Step 2: Select WhatsApp and click the button. Force Quit.
Step 3: Restart WhatsApp and check Solve the problem.
On Windows 11
Step 1: Click icon never, And type Task management, Then press Enter.
Step 2: Select WhatsApp and click on finish the job.
Step 3: Restart WhatsApp and check Solve the problem.
4. Clear WhatsApp cache on mobile
Just like any app, WhatsApp also stores cache data to improve its responsiveness when used. The app cache can become corrupted over time and cause the app to malfunction. Try clearing the WhatsApp cache on your iPhone or Android phone. You'll need to log in to your WhatsApp account again. Refer to our post to find out. How to clear WhatsApp cache on your mobile phone.
5. Run the Windows Store App Troubleshooter (Windows)
If the option to create a WhatsApp survey still appears or doesn't work on your Windows PC, try running the Windows Store Apps troubleshooter. This is a built-in troubleshooting method to scan and fix problems with apps installed from the Microsoft Store. Here's how to use it.
Step 1: Click icon "never", And type Find and fix problems in the Windows Store, then press "Back".
Step 2: Click START YOUR To begin the troubleshooting process, follow the on-screen instructions to complete it.
Step 3: Once done, open the WhatsApp app to check. Solve the problem.
6. Update WhatsApp
If none of these solutions work, your last resort is to update the WhatsApp version on your mobile and desktop phones. You can use the following links to update the app according to your device.
And also
Using polls on WhatsApp
These solutions will help you fix a WhatsApp survey that isn't showing up or working on your mobile or desktop phone. In addition to surveys, WhatsApp also offers the option Send instant video messages To your contacts.
