Video conferencing applications like Zoom The world of social media is simpler and easier. You can easily communicate with meeting participants, friends, or colleagues in Zoom Thus, conducting Zoom meetings and large presentations. Millions of users love many of the program's key features. Zoom However, there are some common issues, such as Zoom audio not working in Windows 10. This is extremely frustrating when you can't hear anything from your co-hosts or when others can't hear you. We offer a perfect guide to fix Zoom audio not working in Windows 10.
How to Fix Zoom Audio Not Working in Windows 10
Here are some common reasons why Zoom audio may not be working. Try analyzing your issue based on these reasons to follow appropriate troubleshooting methods.
- If you have Incorrect audio settings If your computer and settings are incompatible with your recording device, you will experience audio issues in Zoom.
- when done Mute audio output You will encounter the same issue. If the meeting organizer mutes everyone else in the meeting, the same issue may occur as well.
- If Zoom is using Inappropriate speakers The problem will be repeated.
- Some background apps interfere with Zoom. So other participants may not hear your voice very much.
- If you have Old audio drivers On your computer, you may encounter the same issue.
- In addition, it performs Incompatible audio settings On the computer and the app also to Zoom audio not working.
- if done The microphone is broken or connected incorrectly. , Zoom audio may not work at all.
Initial examinations
Before you move on to advanced troubleshooting methods to ensure proper Zoom audio settings in Windows 10, some simple hacks will help you fix the Zoom audio not working issue within clicks. Make sure your computer meets all of these initial checks, and if you don't get a fix, skip to the next section.
- Restart your computer Your computer will be troubleshooted and any temporary glitches will be resolved.
- Ensure proper internet connection. Video conferencing requires a reasonable amount of bandwidth. You may experience slow video and audio interruptions during a meeting if some data packets are lost due to insufficient bandwidth.
- Use a high-quality microphone. Securely attached to your computer.
- Avoid echoWhen attending a meeting, please avoid sitting too close to other participants. This can sometimes cause echo and sound problems.
- Always choose either Join Computer Audio Or through Request a phone number.
- Put External microphone 6 inches away From the mouth to avoid muffling the sound.
- On the other hand, if you are using an audio device that comes with your device, make sure that you Two feet away From the distance from the microphone.
- Joined Zoom test call To ensure that you will not encounter any audio problems during the meeting.
- Last but not least, make sure you You are not in a noisy environment with traffic sounds or crowd noise in the background.This will prevent your voice from being drowned out by other meeting participants. You can also try Zoom's noise-cancelling extensions for better audio quality.
Pro Tip: How to Run the Speaker and Microphone Test Tool
If Zoom fails to automatically detect audio, you can test the Speaker & Microphone Test tool to resolve the issue. This allows you to manually select the microphone and speaker to use in the meeting. Here are some simple steps to run the Speaker & Microphone Test tool.
1. Cancel Mute in Zoom meeting and select carat symbol Next to the microphone as shown.
2. Now, select the option Test Speaker & Microphone….
3. Check Speaker and microphone volume level Set them and click on "ending".
Follow the troubleshooting methods in the same order to get optimal results to fix Zoom sound not working in Windows 10.
Method 1: Make sure your microphone is not muted.
While this may not seem like a great thing, many users experience audio issues on Zoom, not work issues, because they inadvertently leave their microphone unplugged. There's an easy way to check whether your microphone is working and adjust Zoom's audio settings in Windows 10.
1. If Unmute microphone status displayed , this means that the option is muted. Hence, click on Unmute icon.
2. Now, the microphone will cancel. Select the mute option. As shown.
Method 2: Allow Zoom to access your microphone
Your computer will have a list of apps and programs allowed to access your audio and microphone. If Zoom isn't on this list, you won't be able to hear any audio while using the app. Therefore, ensure Zoom's audio settings are enabled on your computer by following the steps below to fix the Zoom not working error on Windows 10.
1. Start Windows Settings by pressing Windows key + I together.
2. Now, click on “Privacy” As shown below.
3. Here, scroll down the left pane and click on the option Microphone list.
4 a. Enable Allow applications By arriving To microphone option Yours as shown in the picture below.
4b. On the same screen, toggle on the selected option. Allow desktop apps to access your microphone Yours as shown below. Make sure to Zoom Appearance In the list of allowed desktop applications.
Method 3: Restart Zoom apps and close the background
In some cases, Zoom may load in meetings without audio devices, causing Zoom audio to not work. If Zoom is interfering with other applications and programs on your computer, you may experience Zoom not working issues. Other programs may be using your microphone, and therefore, you may not be able to use Zoom audio. Quit all applications and restart Zoom as described below:
1. Turn on Task Manager by pressing Ctrl + Shift + Esc keys At the same time.
2. Select Zoom operation and click finish the job As shown below.
3. Locate unwanted background processes Identify it with high memory usage and disable it likewise.
4. Now Restart your computer and open Zoom app once again.
Method 4: Run the built-in troubleshooter
You may face issues with voice calling if there are any glitches or errors in the hardware part, and troubleshooting will help you resolve them.
Option 1: Run the audio troubleshooter
1. Press Windows key , And type Control Panel , and click to open.
2. Set Show by > Large icons , then click on the option find the mistakes and resolve it.
3. Click the option View all in the right pane.
4. Click Option Run the audio troubleshooter To find and fix audio playback issues.
5. Click Advanced option In operation Audio troubleshooter.
6. Then select the option “Automatically apply fixes” And click "the following".
7. It will start Troubleshooter for detecting problems.
8. Follow the on-screen instructions to fix the issue.
Option 2: Run the Hardware and Devices Troubleshooter
1. Press Windows + R keys At the same time to start running Run Dialog Box.
2. Write msdt.exe -id DeviceDiagnostic And click "OK" , as shown.
3. Click "the following" in window Hardware Troubleshooter.
4. Wait for the problems to be detected, then click Apply this fix If any.
then doRestart the computer Your.
4b. However, the following screen will appear if the troubleshooting fails to identify the problem. In this case, you can try the remaining fixes listed in this article.
Method 5: Adjust Zoom and PC audio settings
To ensure proper audio levels on Zoom, your computer must meet certain audio requirements. Otherwise, you'll encounter various audio-related issues in all video conferencing applications. Follow these checklists to ensure proper Zoom audio settings on Windows 10.
Step 1: Adjust Windows Sound
To experience high-quality audio on Zoom, make sure your computer volume is also set to the optimal level. To check and fix low volume on your computer, follow the instructions below:
1. Right click on Speakers icon in the lower right corner of the screen.
2. Then select the option Open Volume mixer It has also been highlighted.
3. Now, make sure that Set volume levels on Zoom Meetings Maximum As shown.
You can also adjust the volume levels according to your needs.
Step 2: Change Zoom Audio settings
When you're in the middle of or before a meeting, test your audio and adjust your audio settings in Zoom on Windows 10.
1. Get up By running Zoom and click Your profile picture.
2. Then select the option Settings As shown.
3. Now, switch to the tab "the sound" In the right pane, if you want to test the speaker, click the Speaker Test option. A test tone will now play. If you can't hear anything, adjust the volume slider or change the speaker, if available.
4. To test your microphone, click the Test Microphone option. Your audio will now be recorded. Once the recording is complete, select the Record button to play your audio.
5. If you feel that your voice is being distorted, you can choose Another microphone Or adjust the volume sliders.
Note: We recommend leaving the "Automatic microphone" box selected. However, if you want to adjust the volume levels manually, you can uncheck it.
Method 6: Adjust microphone settings
If you have any incorrect settings, such as muted microphones, the microphone not being set as the default audio input device, or the volume level being too low, this may prevent Zoom from accessing your computer's audio settings. Follow the steps below to adjust your microphone settings to fix the Zoom audio not working issue in Windows 10.
1. Press Windows key , And type Control Panel , and click to open.
2. Then set the option View by: On large icons and click Audio link As shown.
3. Next, switch to the tab "Registration" , right-click on the empty space and select the option Show disabled devices As shown below.
4. The virtual machine, if disabled, right-click on it and select Enable As shown.
5. Then, right-click on the default audio device and select the option Characteristics As shown.
6. Then, in Speakers Properties option , switch to tab Levels Make sure to set the value Speakers on Max.
Note: You can adjust the slider to increase/decrease the volume.
7. Finally, tap “Apply” > “OK” To save the changes and check if the issue is now resolved.
Method 7: Change the default speaker and microphone
Your computer may choose a different microphone or speaker as the default device and when you can use a different speaker and microphone in a meeting. This can lead to audio issues. Therefore, you can either change the default microphone and speaker on your computer or use the default microphone and speaker in Zoom meetings to avoid problems. Here are some steps to set up your default speaker and microphone to fix Zoom audio not working issue in Windows 10.
1. Right click on sound icon In the lower right corner of the screen as shown.
2. Then, in the Sound window, switch to the tab "Registration" Right-click the microphone you want to set as the default microphone.
3. Now, select the option Set as default device As shown and click “Apply” > “OK” to save the changes.
4. Then go to the tab "employment" Right-click on the speakers you want to set as default.
5. Now, select the option Set as default device As shown and click “Apply” > “OK” to save the changes.
6. Finally, Restart Computer.
7. Right click on sound icon in Taskbar and select an option Open sound settings.
8. Here, select Correct input device , for example Microphone (HD Audio Device 2) As default setting under section Select input device.
Method 8: Clear browser cache (for Zoom Web version)
If you're using Zoom in your browser and experiencing Zoom no sound on your computer, a large amount of temporary data may be blocking Zoom's audio scripts. This happens in rare cases, but don't give it a chance. Clear your browser cache as described below to fix Zoom audio not working in Windows 10.
Note: Here, Microsoft Edge is shown as an example. Make sure to follow the steps according to your browser.
1. Turn on Edge Browser Open a new tab. Click on three-dot icon near Your profile picture As I did before.
Note: You can navigate directly to the page to delete browsing history in Edge by typing edge://settings/clearBrowserData in the search bar.
2. As shown, go to Privacy, Search, and Services Options On the right side as shown.
3. Next, scroll down on the right screen and tap “Choose what you want to delete” within “Clear browsing data” As shown.
4. In the next window, check the boxes according to your preferences such as browsing history, cookies and other site data, cached images and files, etc., and click scan now As shown below.
Method 9: Update or roll back your audio drivers
If you're using an outdated version of your audio or headphone drivers, you may be experiencing various audio-related issues due to incompatibility with the Zoom driver. In this case, try updating all available audio drivers on your computer to see if the issue is resolved.
Option 1: Update your audio driver
If the current drivers on your system are incompatible or outdated with Zoom files, you'll encounter this issue. Therefore, it's recommended that you update your device and drivers to fix the Zoom audio not working issue in Windows 10.
1. Click START YOUR , And type device Manager , And press Enter key.
2. Double-click on Audio, video and game controllers To expand.
3. Right click on Audio driver (such as Realtek High Definition Audio) And choose Properties.
4. Go to the tab Operating system And click Driver Update
5 a. Choose Automatically search for drivers. will Windows automatically Search for and install the drivers required for your computer. Click Close After completing the process and restart Computer once finished.
5b. Otherwise, a message will be displayed stating that the best drivers for your device are already installed. In this case, click Search About updated drivers On Windows Update which will move to Settings It will look for drivers in the next Windows update.
Option 2: Roll back driver updates
If your system was working properly and started crashing after an update, rolling back the drivers may help. Rolling back the driver will remove the current driver installed on your system and replace it with the previous version. This process should eliminate any driver errors and potentially fix Zoom audio not working in Windows 10.
1. Go to Device Manager > Sound, video and game controllers > Audio driver properties As shown in the previous option.
2. Go to the tab driver , and click the button Roll Back Driver.
Note: If the button is inactive or unavailable, it means that you do not have any updates installed for the driver in question.
3. In retraction Driver package Please specify the reason for your reversal. Click Yes to restore the driver updates.
4. Restart Windows 10 computer to automatically install appropriate drivers after system boot.
Method 10: Reinstall Zoom
If none of these methods help, try reinstalling the program if possible. All settings and configurations will be updated when you reinstall Zoom, so there's a greater chance you'll find a solution to your issue.
1. Press Windows key , And type Control Panel And click to open.
2. Now, select the option programs and features As shown.
3. Now, in the menu, click on Zoom and select an option uninstall.
4. Next, confirm the uninstallation in the pop-up prompt. After that, Restart Computer after uninstallation is complete.
5. Download Zoom of Official Website.
6. Now, go to My Downloads and run ZoomInstaller file.
7. Follow the on-screen instructions to complete the installation on your computer.
We hope this guide is helpful and you can Fix Zoom Sound Not Working in Windows 10Let us know which method works best for you. Also, if you have any questions or suggestions regarding this article, drop them in the comments section.
