Remote Desktop Protocol or RDP is an essential feature of Windows 10 Pro. With this enabled, you can connect to computers on the network, either to troubleshoot problems or to work from that computer/server.
However, it can sometimes stop working suddenly, leaving users like us to work on fixing the problem. So, if you're having trouble connecting to Windows Remote Desktop, here are some solutions that might work for you.
As usual, we'll move from the easy solution to the slightly more complex ones. Let's get started.
1. Your remote desktop settings are not enabled.
I know, you should have already checked this when you got the error. However, for those of you who haven't checked yet, here's how to check.
Type remote settings in the Start menu. This will display "Allow remote access to the computer card" on your computer. Click it to open System Properties.
Here, select the "Allow remote assistant..." checkbox under Remote Assistance. At the same time, you'll want to select the checkbox under "Allow remote connections..." to allow connections to your system.
Once finished, press the OK button to save your settings.
2. Check firewall settings
Next, check that Remote Desktop is enabled in Windows Defender Firewall. To do this, type firewall in the Start menu.
Now, select the Windows Defender Firewall option and tap on the “Allow an app or feature” option on the right panel.
This will show you all the apps and features currently on your system. All you have to do is click the "Change Settings" button to activate the panel below.
Scroll down and see if Remote Desktop Verification is enabled. If not, check the box next to it.
3. Check the Windows registry
The "Register" is considered WindowsA good place to check if all keys and values related to Remote Desktop have their values set accordingly.
However, proceed with caution with registration. Windows It contains all the configurations used by your Windows computer. Therefore, you may want to back up the registry values before making any changes.
To open the Registry, type regedit in the Start menu, and the Registry tool will appear almost immediately. Click it and click OK in the confirmation window that pops up.
Next, navigate to the path below:
HKLM:\Software\Microsoft\Terminal Server Client
Now, right-click inside Terminal Server Client and select New > DWORD. Add UseURCP and enter the value as 0.
Restart your computer for the changes to take effect.
4.Is it a DNS issue?
Are you constantly turning on and off your remote desktop connection and redefining it? If so, it's time to take a look at the DNS server your computer or host is configured with.
By default, a simple nslookup command in the command prompt will give you the DNS server and IP address your system is currently using.
In our case, we'll modify it to exclude the case of two different DNS records. To do this, open a Command Prompt and enter the following command:
nslookup [hostname]
Of course, you can use any website. If you get the same results, you can safely say everything is fine. But if not, you may want to ask your internet service provider to resolve the issue.
5. Check the status of RDP services.
Also, have you taken a look at the status of all services related to the Remote Desktop client?
Start by typing services.msc into the Start menu which will open Windows Services.
Scroll down the list until you see the services related to Remote Desktop. Here, you just need to make sure that none of the services have a disabled status or startup type.
To make any changes, right click on any of the services, and all the options will be available for you to see.
6. IPV4 or IPV6?
Last but not least, check the default protocol of your network adapter. It's usually preferred. Windows PC IPv6 on older versions. However, sometimes this can cause the RDP client to stop working. Fortunately, the fix is very easy.
All you have to do is head to your Network & Internet settings. Once you're home, go to Ethernet, and you'll see the Change Adapter options in the right panel.
Select it and right-click on the adapter of your choice. Now, select Properties. Here, you'll see a long checklist. All you need to do is look for the Internet Protocol Version 6 (TCP/IPv6) option, and once you locate it, uncheck it and save the settings.
Restart your computer for the changes to take effect.
- Did you know: IPv6 has been under development since the mid-XNUMXs.
Remote connection group?
Hopefully, the above solutions should work for you. If not, you can try third-party tools like Chrome Remote Desktop or Team Viewer. The free version of Team Viewer lets you connect to other systems and share files and audio clips, among other features.
The only important thing is that the system on the other end must also have Team installed. Viewer.
