Discord is a popular chat platform loved by millions of gamers. However, sometimes you may encounter the Discord camera not working issue when using your device's camera for a video call. A black or green screen pops up on the screen, and sometimes you may even encounter a blank image with a never-ending loading screen. This issue is reported by both built-in (internal) and webcams (external). This issue isn't always hardware-related either. Follow the troubleshooting guide below to comprehensively fix the Discord camera not working on your device.
How to Fix Discord Camera Not Working on Windows 10
If you're using an external camera, make sure the USB port is properly connected. Also, confirming the status of your laptop's built-in camera will save you time from having to go through all the troubleshooting steps described further in this article. Some other reasons why this issue might occur on your system include:
- An unstable internet connection may cause the Discord camera to not work on your device. Run a Speedtest on your device to find out the exact status of your internet connection.
- If a Discord server is undergoing maintenance, users will usually experience this issue for a while. Visit Discord Status Site To make sure of that.
- Outdated webcam drivers can disrupt smooth camera performance using the Discord app on your system.
- Disabling camera access to the Discord app will keep this issue on your system until you take action.
- If you are using an older version of the operating system, you may encounter this issue on your device.
You'll also see other causes along with comprehensive solutions for the Discord camera green screen issue. Read and follow the steps provided carefully to implement the fixes.
Method 1: End background programs
If you encounter a green screen for the Discord camera on your device, some other application may be using the camera. There may be too many applications running in the background, hogging CPU and memory space, thus affecting system performance. Follow the steps below to close background tasks.
1. Press Windows + X keys Together to start a list Windows Power User.Select Task Management As shown.
2. in Task Manager window , Click Operations tab.
3. Now, search and select Unnecessary tasks running in the background and select finish the job
4. Likewise, make sure that no other programs are using the camera, for example, Zoom Click on it & End task button As shown below.
5. Finally, restart your computer to implement the changes.
Method 2: Run Discord as administrator
You need administrative privileges to access some files and services in Discord. If you don't have the required administrative rights, you may encounter the Discord camera not working issue. However, a few users have suggested that running the program as an administrator can resolve the issue.
1. Right click on Discord abbreviation on desktop To open the context menu.
Note: Or navigate to the Discord installation directory in File Explorer and right-click on it.
2. Now, click on the option "Properties".
3. In a window Characteristics , switch to Compatibility tab.
4. Now, select the box. Run this program as administrator.
Note: You can also check the box marked Run this program in compatibility mode for previous versions of Windows.
5. Finally, tap "Application" و "OK" To save the changes. Now, Restart Discord To see the problem fixed.
Method 3: Allow camera access to Discord
Your system will have a list of apps and programs allowed to access your audio and camera. If Discord isn't on this list, you won't be able to access your camera while using the app. Therefore, ensure Discord's camera settings are enabled on your computer by following the steps below.
1. Press Windows key + I Together to run Windows Settings.
2. Now, click on “Privacy” As shown below.
3. Here, scroll down the left pane and tap on the Camera option. Make sure it is enabled. Allow apps to access the camera option As shown.
4. Scroll down in the right pane and make sure that Run the Discord app Under Select which apps can access the camera option.
Method 4: Update Windows
If you don't get any fix using the above methods, there is a slight chance that there are errors in your system. Installing new updates will help fix errors in your system. Hence, always ensure that your system is running the latest version. Otherwise, the files in your system will not be compatible with Discord files, resulting in the Discord camera not working. Follow the steps below to update your Windows operating system:
1. Press Windows key + I Together to open Settings.
2. Now, click on Option Update and security.
3. Now, select Check for updates from the right panel.
4 a. Click on INSTALL NOW To download the latest available update. Restart your computer to install it.
4b. If your system is already up to date, you will see Updated message.
Method 5: Update camera drivers
Outdated and outdated camera drivers can be the reason why your Discord camera isn't working. If the current drivers on your system are incompatible/outdated with Discord's files, you'll encounter Discord Webcam Green ScreenBut fortunately, the fix is very simple and straightforward.
Note: For example, we used the HP TrueVision HD camera driver to illustrate the steps below.
1. Write Device Manager In the list Start Search And press Enter On the keyboard to operate it.
2. You will see List of cameras on main board ; Double-click it to expand it.
3. Right click on HP TrueVision HD And click Driver Update.
4 a. Click on Search automatically About drivers To allow your computer to connect to the Internet and search for Compatible drivers available.
4b. Or choose Browse my computer for driver software to locate the folder containing the camera drivers on your device. Then proceed to install them manually.
5A. After the installation process, it will be Update drivers To Latest version. Restart your computer To implement the update.
5b. If they are already in an updated stage, the screen displays the following message: The best drivers for your device are already installed.. Click Close To get out of the window.
Method 6: Reinstall the camera drivers
If updating your drivers doesn't fix the issue, you can uninstall and reinstall the drivers. To do this, follow the steps below:
1. Turn on Device Manager Using the steps above, expand the cameras by double clicking on them.
2. Now, right-click on HP TrueVision HD and select Uninstall the device from the context menu.
3. Click "uninstall" To get this instant message: Warning: You are about to uninstall this device from your system..
4. Finally, Reboot your deviceThe camera drivers will be installed automatically by Windows and the issue should be fixed.
Method 7: Update the Discord app
If you're experiencing a green screen issue with your Discord webcam, there's a possibility that the latest update is incompatible with the app, and a new update has been released to fix the issue. Therefore, install and download the latest update to fix the issue as follows:
1. Press Windows key And type % LocalAppData% to start Local AppData folder.
2. Double-click on Discord folder to open it.
3. Now turn on Update application And wait for the process to complete.
4. Finally, Restart Discord Check if you have fixed the problem.
Method 8: Try the Discord PTB version
Can use Discord PTB or Public Test Build For the desktop version of the app. It contains some bug fixes and features not included in the full version of Discord.
Note: Interestingly, you can use both the PTB version and the regular version of Discord simultaneously on your system.
You can download and use Discord PTB as shown below:
1. Download Discord PTB Edition On your Windows PC.
Note: Read on Different test versions of Discord are here..
2. Save the file DiscordPTBSetup.exe As shown.
3. After downloading, follow the on-screen instructions to install the file and use the PTB version of Discord instead.
Method 9: Delete Discord AppData
Corrupted and temporary Discord files can cause camera settings issues. Also, incorrect Discord account settings can cause Discord webcam issues. Read and follow the steps below to clear all Discord app data:
1. Get out of Discord And click Windows Search box And type % Appdata% To open AppData Roaming folder.
2. Right click on Discord folder and select an option delete To remove it, as shown.
3. Again, click on Windows Search box again and type % LocalAppData% To open AppData Local folder.
4. Right click on Discord folder Delete it as before.
5. Finally, Restart your computer Windows 10 andRestart Discord.
Method 10: Use the Discord web version instead
If you don't get a fix using the PTB version of Discord, use the web version of Discord. Fortunately, you can fix the Discord green screen webcam. Here's how:
1. Open The browser Your favorite and start playing Discord website.
2. Log in with your credentials and start streaming video or making a video call.
Method 11: Turn off hardware acceleration (if applicable)
Turning off hardware acceleration will help you fix the Discord camera not working issue.
1. Turn on Discord app and click cogwheel icon To open Settings.
2. Scroll down to the tab Application settings Click on the option "Advanced Options" As shown below.
3. Now, turn off the Hardware Acceleration option using the toggle switch. Click on "OK" in the confirmation message.
4. Click "OK" at the confirmation prompt.
Method 12: Reinstall Discord
If none of these methods help, try reinstalling the program if possible. All settings and configurations will be updated when you reinstall Discord, so there's a greater chance you'll find a solution to your issue.
1. Turn on Run dialog box by pressing Windows + R keys together.
2. Write appwiz.cpl And click OK.
3. It will be opened Programs and Features tool On screen. Now search for Discord.
4. Now, select Discord From the menu click on the option uninstall.
5. Now, click on "Yeah" When this message appears on the screen: Are you sure you want to uninstall Discord?
6. Restart your computer Once you have completed all the above steps.
7. Go to Discord Download Page and click Option Download for Windows As shown below.
8. Now, go to My Downloads in File Explorer And start running DiscordSetup file.
9. Follow Instructions that appears on the screen to complete the reinstallation of Discord on your device.
Method 13: Contact Discord Support
However, if you encounter the issue of your Discord camera not working, drop a message to Discord Support TeamYour problem will be analyzed by our talent team and appropriate solutions will be offered to you.
We hope this guide was helpful and you can fix the Discord camera not working on your Windows 10 computer. Let us know which method works best for you. Also, if you have any questions or suggestions regarding this article, feel free to leave them in the comments section.
