What you need to know:
- Try restarting first. Press and hold top button burden Home Page For 20 seconds, or press the button raise the volume and cut Sound and button Upper.
- Recovery mode: Connect your iPad to a computer, and open Finder (Catalina or later) or iTunes. Restart. Select Update From the recovery screen.
- If you do not have access to a computer, use Find My app To remotely erase your iPad.
This article explains how to force your iPad into recovery mode if it's locked or stuck at the Apple logo. This resets the iPad to its factory settings. These instructions apply to iPadOS 13 or later on macOS Catalina (or later), or Windows 10.
Try a force restart first.
Before putting your iPad into recovery mode, try a forced restart. This process forces your iPad to shut down when a normal shutdown doesn't work. How you force your iPad to restart depends on whether it has a Home button:
- Home button: If your iPad has a Home button, press and hold the top button and the Home button at the same time. Release both buttons when the Apple logo appears.
- No home button: If your iPad has Face ID, press and quickly release the Volume Up button, then press and quickly release the Volume Down button, then press and hold the Top button. Release the Top button when the Apple logo appears.
If your iPad freezes at the Apple logo, you'll need to force it into recovery mode.
Before forcing recovery mode
If you're using a Mac running macOS Catalina or later, you'll use the Finder for this process. If you're using a Mac running macOS Mojave or earlier, or if you're using a PC, you'll use iTunes.
Before you begin:
- On a Mac: Update to the latest version of macOS.
- If your Mac has macOS Mojave or earlier, make sure to: Download the latest compatible version of iTunes.
- On a Windows computer: If you have iTunes installed, open it. If a new version of iTunes is available, the app will notify you (or you can select Help > Check for Updates). If you don't have iTunes installed, Download it from the Microsoft Store..
How to force iPad into recovery mode
To force your iPad into recovery mode, complete the following steps:
- Use the cable that came with your iPad to connect your iPad to your PC or Mac.
- On a Mac running macOS Catalina or later, open Finder. On a Mac running macOS Mojave (10.14) or earlier, or on a PC, open iTunes. Note: If iTunes is open or opens automatically when you connect your iPad to your computer, close iTunes and then reopen it.
- The recovery mode screen appears.
- With iTunes open and your iPad connected to your computer, do one of the following:
- iPad with Face ID: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Top button until your iPad enters recovery mode.
- iPad with Home button: Press and hold the Home button and the Top button at the same time until Recovery Mode screen.
5. Locate your iPad on your computer, then select Update.
Important: Downloading the required files may take a long time. If your iPad turns off during this process, start over.
6. When the update is complete, proceed to the process. Setting up iPadThis process is similar to when you first set up your iPad.
Note: The iPad setup process works from any computer. If you don't have a computer, use this process on a Mac or a friend's PC.
How to Recover iPad Without a Computer
If your iPad is locked and you can't access a computer, use Find My app To erase your iPad remotely. If Find My is enabled on your iPad, you can erase your iPad remotely from iCloud or using the Find My app on your iPhone.
If you backed up your iPad using iCloud or iTunes, you can restore everything up to the backup point. If you didn't back up your iPad, you can restore apps you previously purchased by downloading them from the App Store.
Frequently Asked Questions:
Q1: How can I factory reset my iPad without passcode?
The answer: To factory reset your iPad without a password, put your device into recovery mode and connect it to your computer. On your computer, select your iPad in Finder or iTunes and select Restore. Or sign in at iCloud.com and go to Find iPhone > Devices > iPad > Erase.
Q2: Will recovery mode erase everything on my iPad?
The answer: Yes. Using recovery mode to reset your device will remove all your apps and personal data, so back up your iPad if possible.
Q3: Why is my iPad stuck on the Apple logo?
The answer: if it was Your iPad is stuck on the Apple logo. Restart your device, put your iPad in recovery mode, or use DFU mode. If you still have problems, you may need to have your device repaired by Apple.
