The touchpads on your laptops are similar to the external mouse you use to operate your desktop computers. They perform all the functions an external mouse can perform. Manufacturers have also incorporated additional touchpad gestures into your laptop to make things even more convenient. To be fair, scrolling with your touchpad would have been a very difficult task if it weren't for the two-finger scroll gesture. However, you may encounter some errors as well. We present you with a helpful guide that will teach you how to fix Touchpad Scroll not working on Windows 10.
Fix Touchpad Scroll Not Working on Windows 10
Older laptops featured a small scroll bar at the far right end of the touchpad, but the mechanical scroll bar has since been replaced by gesture controls. On your laptop, you can also customize the gesture and resulting scroll direction.
Your Windows 10 laptop may include: Touchpad gestures like ,
- Swipe horizontally or vertically with two fingers to scroll in the desired direction.
- Using your fingers, pinch to zoom in and out,
- Swipe your three fingers vertically to check all active apps on Windows or minimize them all,
- Switch between active apps by swiping your three fingers horizontally, etc.
It can be quite frustrating if any of these regularly used gestures suddenly stop working, as it can impact your overall productivity at work. Let's explore the reasons why touchpad scrolling isn't working on Windows 10.
Why doesn't two-finger scrolling work in Windows 10?
Some of the most common reasons why touchpad gestures stop working include:
- The touchpad drivers may be faulty. Damaged
- There must be Some errors In the latest version of Windows created or updated.
- May be Third-party applications on your computer may be messing up your touchpad. And demanded abnormal behavior.
- You may have accidentally disabled your touchpad using hotkeys Or sticky keys.
Numerous reports indicate that touchpad gestures, including two-finger scrolling, generally stop working after installing a new Windows update. The only way to work around this is to either roll back to the previous version of Windows or wait for a new update to be released with a fix for the touchpad bug, without your consent, to avoid such issues altogether.
In this article, we will focus on the most commonly used touchpad gestures of all, namely two-finger scrolling, and also provide you with multiple ways to solve the said issue.
Note: Meanwhile, you can use the pgup and pgdn keys or the arrow keys on your keyboard to scroll.
Method 1: Basic Troubleshooting
Here are some basic steps you can follow before following the other methods to fix the touchpad scrolling not working issue in Windows 10.
1. First, Restart Turn on the laptop and check if the touchpad is working normally.
2. Then try Re-enable the touchpad Using touchpad shortcut keys.
Note: The touchpad key is usually one of the function keys, such as F3, F5, F7, or F9. It is marked with a rectangular touchpad icon, but this icon varies depending on your laptop manufacturer.
3. Safe mode is a mode in which only system applications and drivers are loaded. Read our article about it. How to boot into Safe Mode in Windows 10 Check whether touchpad scrolling is working normally. If it is, follow Method 7 to remove the problematic apps.
Method 2: Enable swipe gesture
As mentioned earlier, Windows 10 gives you the freedom to customize touchpad gestures to your liking to streamline your workflow. Similarly, you can manually disable or enable gestures, depending on your needs. Similarly, users are also allowed to manually disable any gesture they don't need or don't use frequently. Let's make sure two-finger scrolling is enabled first.
Note: Depending on the touchpad technology used on your laptop, you'll find this option either in the settings themselves or in the mouse properties.
1. Press the keys Windows + I Together to open Windows settings.
2. Click Device Settings , as shown.
3. Go to The touchpad located on the right side.
4. In the right part, under Scroll and zoom section , Locate Options Drag two fingers to scroll and pinch to zoom, as shown below.
5. Open the Scroll direction menu and select your preferred option:
- The movement moves downwards and upwards.
- The movement moves downwards and upwards.
Note: Most manufacturers also have their own apps for customizing touchpad gestures. For example, Asus laptops offer Asus Smart Gesture.
Method 3: Change the mouse pointer
Compared to others, this particular fix has a lower chance of success, but it has already solved the issue for some users, making it worth a try. Here's how to fix touchpad scrolling not working in Windows 10 by changing the cursor.
1. Press Windows key , And type Control Panel , and click to open.
2. Set Show by > Large icons Click the mouse.
3. Go to the tab "Indicators" in window Mouse properties.
4a. Open the drop-down menu within the chart and choose a different indicator.
4b. You can also select the indicator manually by clicking the button. Browse….
5. Click "Application" To save changes, select "OK" out.
Method 4: Update the touchpad driver
A corrupted or outdated touchpad driver may be causing this issue. Since the driver helps enable functions like gestures, updating it is best to resolve touchpad scrolling not working in Windows 10.
1. Click START YOUR And type device Manager , then press the key Enter.
2. Double-click on Mouse and other pointing devices to expand it.
3. Right click on Touchpad driver which you want to update, then choose Driver Update from the list.
Note: We have shown updating the HID-compliant mouse driver as an example.
4. Choose an option Search automatically About drivers to update driver automatically.
Note: If you have already downloaded the latest version, click Browse my computer for drivers to locate and install the downloaded driver.
5. Finally, after updating the touchpad driver, Restart Computer.
Method 5: Roll back driver updates
You can always roll back the driver to a previous version if the latest driver version is corrupted or incompatible. To fix the touchpad scrolling not working issue, follow these steps to implement the feature: Rollback Driver:
1. Turn on "Device Manager" Expand Mice and other pointing devices as described in Method 4.
2. Right-click on the touchpad driver and select "Characteristics" From the context menu, as shown below.
3. Go to the tab driver And click Roll Back Driver To change the current version to the previous version.
Note: If the Roll Back Driver button is grayed out, it means that the driver files have not been updated or your computer is unable to retain the original driver files.
4. In Rollback Driver Package, state the reason for rolling back? and click "Yeah" For confirmation.
5. Now, you will be asked to restart your computer. Do so.
Method 6: Reinstall the touchpad driver
If the problem persists even after updating or rolling back updates, reinstall the touchpad driver, as follows:
1. Go to Device Manager > Mice and other pointing devices > Properties As shown in method 6.
2. Click on the tab driver and select Uninstall device (Uninstall device) , as shown.
3. Click Uninstall In a message Uninstall Device For confirmation.
Note: Select the Delete driver software for this device option to permanently remove the driver files from your system.
4. Restart Computer after uninstalling the driver.
5. Go to website Touchpad driver manufacturer (eg. Asus) and download Driver setup files.
6. Install Driver setup files Downloaded and check if your issue is fixed or not.
Pro Tip: Install the touchpad driver in compatibility mode.
If installing the drivers doesn't resolve your touchpad scrolling not working issue in Windows 10, try installing them in compatibility mode instead.
1. Right-click on the file. Driver setup which you downloaded in step 5 above and select Properties.
2. Go to Compatibility tabSelect a box. the choice Run this program in compatibility mode.
3. In the drop-down menu, choose Windows version 7 or 8.
4. Click Apply > OK To save these changes.
5. Now, run Setup file To install the driver.
Note: If installing the driver with the specific Windows version does not resolve the issue, uninstall the driver and try changing the Windows version.
Method 7: Uninstall apps
To move forward, let's ensure that a third-party application isn't interfering with your laptop's touchpad and causing gestures to not work. Uninstalling the most recently installed third-party software and performing a normal boot may fix the touchpad scrolling not working issue in Windows 10. To do this, you need to boot into Safe Mode as mentioned in Method XNUMX. Then follow these steps:
1. Press Windows key , And type Applications and Features And click to open.
2. Select The application is disabled. and click the . button uninstall.
Note: We've shown the Crunchyroll app as an example.
3. Confirm by clicking on "uninstall" once again.
4. Continue uninstalling apps based on their installation dates until the corrupt third-party app is found and removed.
I hope this article helped you fix Touchpad Scroll not working on Windows 10. So, which method works best for you? Also, if you have any questions or suggestions regarding this article, feel free to leave them in the comments section.
