The Peacock TV app is your gateway to some of the best TV shows ever produced. “The Office,” “Downton Abbey,” “Brooklyn Nine-Nine,” and even the entirety of the former WWE Network all call Peacock home. Hours of great TV viewing await, assuming you can operate the app the way it’s meant to. 
Freezing and buffering issues are common for many Peacock users. Every stutter and pause in your show ruins your carefully crafted TV experience, which means you need to find a solution.
Solution 1 – Check your internet connection
Peacock's internet requirements aren't particularly demanding, with the app requiring a 3 Mbps connection for standard streaming. Live events and ultra-high-definition streaming require at least 8 Mbps. However, your internet connection is likely to blame for the constant freezing and stuttering you're experiencing.
Checking your internet connection may reveal that the app isn't the problem, so follow these steps to check and fix the issue:
- Using a device connected to the same network as the device running the Peacock app, run an internet speed test using a service like Speedtest by Ookla.
- If your connection is below Peacock's requirements, try disconnecting some devices currently using your Wi-Fi network. Run another speed test to see if your speed improves.
If you don't notice any improvement after removing multiple devices from your Wi-Fi network, there's likely an issue on your Internet Service Provider's (ISP) end. Contact your ISP's customer service team to inquire about the issue.
Solution 2 – Reset your router
Your router is like the engine room of your home's Wi-Fi connection. If this engine room starts to malfunction, it's difficult for devices to stay connected to the internet. The good news is that a quick reset is often the way to resolve annoying router-based issues:
- Turn off your router, either using the PIN reset included with some devices or unplugging it from its power outlet.
- Wait for at least 30 seconds.
- Restart your router and wait for it to reboot.
- Reconnect the connection Wi-Fi And try Peacock once again.
This reset allows you to power cycle your router (remove excess electricity) and establish a fresh connection to your ISP's servers. Hopefully, this combination of power cycling and fresh connection will give you the bandwidth you need to keep the Peacock app running.
Solution 3 – Restart the application manually
A problem with the app itself can cause freezing, with glitches, bugs, and similar issues sometimes forcing you to manually restart Peacock. By restarting, you "refresh" the app, giving it a chance to restart all its processes and wipe the slate clean so Peacock can try again.
The manual restart process varies depending on your device. For example, those using iPhones to watch Peacock can do the following:
- Go to "Applications".
- Locate Peacock app From the menu, click on “Force Stop”.
- Click on "OK" In the dialog box and will be Close the application.
- Restart Peacock To see if it works better than it did before.
Again, the exact process varies depending on your device, though most should allow you to manually stop and restart the Peacock app.
Solution 4 – Restart your device
Sometimes, the problem affecting the Peacock app isn't with the app or your internet connection. It could be your device. As any good IT tech will tell you, a simple reboot is often enough to fix problems with the software you're using.
Before rebooting, try shutting down any programs or apps running in the background of your device. The overload of other apps may cause Peacock to struggle for device resources, and shutting down these other apps will likely free up those resources for Peacock to use.
If this doesn't resolve the Peacock freezing issues, restarting your device is like creating a blank slate to which you add Peacock as the first and only app that launches after a reboot.
Solution 5 – Check Peacock servers
Peacock streams from off-site servers located throughout the United States. Occasionally, a problem with the server your app instance is accessing may be the reason for the persistent freeze.
Follow these steps to check Peacock's performance on the server side:
- Go to Down Detector Click or tap on magnifying glass icon.
- Type “Peacock” in the search bar and tap Enter.
- Check the chart to see if other users have reported it. Peacock outage .
If the graph shows that hundreds (or even thousands) of people are reporting issues at the same time as you, you can guess that there's a server issue. Unfortunately, waiting for this issue to be resolved is usually your only solution.
Solution 6 – Log out and back in again
Often, the simplest solutions work wonders. Logging out of the Peacock app is similar to manually restarting it, as logging back in creates a new instance of the app. If a bug or glitch is causing freezing or stuttering issues, this simple solution "resets" the app so it can try running properly again.
Signing out is simple:
- Go to "the account" , which you should see in the upper left corner of your screen.
- Locate "Sign out".
- Close and reopen the app, and sign in again when prompted.
This solution may not work if the app is so badly stuck that it crashes and you can't access the sign-out option. In this case, manually restarting the app by forcing it to shut down may be your only recourse.
Solution 7 – Update the Peacock app
If you have an older version of the Peacock app running on your device, you may have difficulty connecting to Peacock's servers, leading to freezing issues. Updating the app may resolve this issue. Additionally, you benefit from getting the latest version of the app (with the UI and security upgrades it may bring), making the update a win-win for everyone.
The method you use to update depends on your device, although most offer the option to check for an update through the app store you used to download Peacock. Other devices, such as Amazon's Fire Stick, allow you to update via the device itself:
- Highlight the Peacock app and tap the button. "the list" On the remote control.
- Go to "Administration" , Then “More information.”
- Click "to update".
Then he searches Fire Stick Manually Update , followed by either running the update or telling you that your app is up to date. Again, these steps vary depending on your device.
Solution 8 – Delete and reinstall the app
While you are giving a speech “hail Mary” Deleting the Peacock app erases most of the data stored on your device, along with the app itself. Reinstalling creates a fresh (and fully updated) version of the app so you can try again.
Note that deleting Peacock means you won't be able to log in when you reinstall it. Make a note of your username and password so you can log back in once you've launched the app and run it again.
Peacock Freeze Hack
App instability is always annoying, especially when you're stuck on a show only to have a freezing or buffering icon interrupt your enjoyment. The fixes described here help if there's a problem with your device, your internet connection, or the app itself, at least helping you get to the root of the problem.
How often do you find the app freezing while trying to watch a show? What shows drew you to Peacock in the first place, and would you recommend them to others? Let us know in the comments section below.
