Samsung Galaxy phone users get two different app stores – the Play Store and the Galaxy Store. You'll have to rely on the Play Store if you're looking to explore a huge library of apps and games. It's annoying when... Play Store refuses to open On your Samsung Galaxy phone. Let's assume you've already tried checking your internet connection and restarting your Samsung phone several times. In this case, it's time to refer to the solutions below to investigate further and fix the Google Play Store not working issue on Samsung Galaxy phones. So, let's get started.
1. Force stop Play Store
You can never go wrong with a simple reboot. So, you should start by force-quitting the Play Store app and then opening it again. Here's how.
Step 1: Long press Play Store icon and click info icon To open Application information.
Step 2: Click on Force stop option At the bottom and click on OK For confirmation.
Open Play Store Again and see if it works normally.
2. Clear Play cache
Using the Play Store to search, download, and update apps collects cache data to reduce loading times and save bandwidth. Existing cache data from previous downloads may be clogging up the Play Store. Try clearing the Play Store cache by following the steps below.
Step 1: Long press Play Store icon To open Application information his own.
Step 2: go to the Storage And press Clear cache button.
Check if you can use the Play Store now.
3. Empty storage space
can lead Lack of storage space It also prevents the Play Store from downloading or updating apps on your Samsung device. Therefore, it's recommended that you keep at least 1GB of free storage space on your device.
To view the storage status on your Samsung device, follow the steps below.
Step 1: Open Settings menu and go to Battery and device care.
Step 2: Click on Storage To view full analysis For your device's storage space.
4. Reset Download Manager
Download Manager is a major system app that handles your Play Store downloads. If Download Manager is down, your Play Store may experience issues. Problem downloading or updating appsHere's how to fix it.
Step 1: turn on Settings app on your phone and go to Applications.
Step 2: Click on To the great ones Switch to the switch next to Show system apps.
Step 3: Scroll down to tap Download Manager.
Step 4: Locate Storage Then press Clear data option.
5. Date and time verification system
If your device is set to an incorrect date or time, apps and services, including the Play Store, may fail to connect to the server. As a result, the Play Store will fail to fetch search results, download new apps, or update existing apps. You can avoid this by configuring your Samsung device to use the time provided by the network. Here's how.
Step 1: Open Settings menu and go to Public Administration.Then click on date and time.
Step 2: Enable History and automatic time from here.
6. Remove and re-add your Google account.
If the problem persists, you'll need to remove your Google account from your phone and add it again. But before you do that, make sure you Sync all your existing data with your Google Account Your.
Step 1: in Settings menu , Go to Accounts and Backup.
Step 2: Locate Account management , and you will see a list of all your accounts. Tap Google account Your.
Step 3: Click on remove account.Select Remove account again When asked to do so.
Step 4: come back to me Accounts page and select Add an account To sign in with your Google Account.
Check to see if you can use the Play Store now.
7. Uninstall Play Store updates
Android automatically updates the Play Store in the background. An error may have occurred during the recent installation of the Play Store update. To fix this, you can try uninstalling all Play Store updates by following the steps below.
Step 1: Long press on the Play Store icon to open its app info.
Step 2: Tap the three-dot menu icon in the top right and select Uninstall updates.
Step 3: Once removed, proceed to unlock. Play Store. Click on profile icon Yours at the top and select Settings.
Step 4: Expand About and click Play Store Update.
8. Disable VPN
Are you using a VPN to download apps that aren't available in your country? Then, the Play Store may not be working as intended. You should disable your VPN and try using the Play Store again to fix this.
Play it safe
Hiccups in the Play Store can be annoying to deal with. Using Samsung's own Galaxy Store may not be a wise choice, as Galaxy Store policy may not be strict.However, the above solutions should help you fix Google Play Store not working on your Samsung Galaxy phones.