Microsoft Outlook has evolved over the years to make sending emails easy. However, each new version isn't without its share of problems. One such example is when Outlook fails to send or receive emails, displaying IMAP error 0x800CCC0E on a Windows 11 computer.
If you have already ruled out internet connection issues, you can use the following troubleshooting tips to fix Outlook IMAP error 0x800CCC0E on Windows 11.
1. Start Outlook in Safe Mode
Faulty third-party add-ins in Outlook often cause these errors. To rule out this possibility, you can open Outlook in Safe Mode, where it runs without any add-ins.
To start Outlook in safe mode, hold down the CTRL key and double-click the Outlook shortcut. Click Yes when prompted.
Try using the Outlook app to see if you're experiencing error 0x800CCC0E. If Outlook runs fine in safe mode, you can disable all add-ins and restart the app by following the steps below.
Step 1: Click Menu File above.
Step 2Go to: Options.
Step 3On the Add-ons tab, use the drop-down menu next to Manage to select Add-ons. COM Additional. Then, click the button Go The one next to it.
Step 4: Uncheck the boxes to disable add-ons and click OK.
Restart Outlook and enable your add-ins individually to isolate the one causing the issue.
2. Delete emails from OUTBOX
Outlook may throw error 0x800CCC0E if some of your messages are stuck in your Outbox. In this case, you can delete your emails from your Outbox and try sending them again.
Step 1: In the application Outlook , switch to tab Send/Receive And click Offline work option.
Step 2: Use the left pane to navigate to the Outbox folder. Then, right-click the stuck message and select Delete.
3. Check server requirements from settings.
If Outlook fails to authenticate your outgoing email server (SMTP), it may prevent you from sending new messages by displaying error 0x800CCC0E. Here's what you can do to fix it.
Step 1Press the key Windows + R To open the dialog box Run. Write control 1. Open And press Enter.
Step 2: Switch type Display To big icons Go to Mail (Microsoft Outlook).
Step 3: Click Email accounts.
Step 4: Locate عاوو. برك..... And click A change.
Step 5: Click More from settings.
Step 6: Go to the tab Outgoing mail server Check the box that reads “The outgoing mail server (SMTP) requires authentication.”. Then clickOK".
Restart Outlook to see if the error occurs again.
4. Change the server port number.
These errors can also occur in Outlook if the outgoing mail server port number is incorrect or blocked. Follow the steps below to fix them.
Step 1: In the application Outlook Click on the menu “a file” in the upper left corner.
Step 2: in the tab the information , expand Account settings and select Server settings.
Step 3: within outgoing mail Change the port value to 587.
Step 4: Use the slider to increase Server timeouts Click Next to save. the changes.
After that, try using Outlook again to see if it works fine.
5. Disable email scanning feature in your antivirus software.
If you're using a third-party antivirus program with an email scanning feature, it may interfere with Outlook operations and cause problems. You can temporarily disable the email scanning feature in your antivirus program to see if it improves the situation.
6. Create a new Outlook profile
Your Outlook profile contains your Outlook settings. If there's a problem with this profile or it's corrupted, Outlook may have trouble connecting to the server or exchanging email messages. You can create a new Outlook profile to fix the problem.
Step 1: Click icon Search in Taskbar , And type Control Panel , And press Enter.
Step 2: Switch type Display To big icons And click Mail (Microsoft Outlook).
Step 3: within Profiles , Locate Show profiles.
Step 4: Click the buttonaddition”, enter a name for your new profile, and press “OK".
Step 5In the window Add an account Enter your account details and click on Next.
Step 6: Select your new profile using the drop-down menu and press Apply.
After that, the error should not bother you.
7. Fix Outlook
Microsoft provides an easy-to-use Office Repair Tool that you can use to repair any of its applications, including Outlook. So, if none of the solutions above work, you can repair Outlook by following the steps below.
Step 1: Click on Windows key + R To run the Run command, in the Open field, type appwiz.cpl And press Enter.
Step 2: Locate Microsoft Office Suite or Microsoft 365 In the list. Right-click it and select Change.
Step 3: Select Quick Repair or Online Repair and click the Repair button.
From there, follow the on-screen instructions to complete the repair. Then, try using Outlook again.
A better outlook
Microsoft Outlook is one of the most reliable email clients. From time to time, you may encounter a hiccup or two while using it. We're confident that one of the troubleshooting tips above helped you fix this annoying Outlook error. As always, let us know which one worked for you in the comments below.