Although it is a native app, it is still Microsoft Store Windows is in a state of chaos. Every now and then, you might encounter errors and glitches while browsing, downloading, or updating your favorite apps. One example of this is when the Microsoft Store displays the “Something happened on our end” error on Windows. Fortunately, there are plenty of things you can do to fix these Microsoft Store errors. In this post, we’ve compiled effective tips to help you fix the “Something happened on our end” error in the Microsoft Store. Let’s get started.
1. Run troubleshooting apps in the Microsoft Store
Windows offers a troubleshooter for most of its utilities and services. Running the Microsoft Store Apps troubleshooter will allow Windows to diagnose and fix any issues with the Microsoft Store app. So, this is the first place you should start.
Step 1: Open start menu , And type Troubleshoot settings , And press Enter.
Step 2: Click Other troubleshooters and fixes.
Step 3: Scroll down to click on Play button next to Windows Store apps.
This should only take a couple of minutes. After running the troubleshooter, try Use the Microsoft Store And see if the error appears again.
2. Correct date and time system
If your computer displays an incorrect date or time, the Microsoft Store may fail to connect to its servers and display the error "Something happened on our end." To avoid inconsistencies, you should configure Windows to use the date and time provided by the network.
Step 1: Click on Windows key + I To open Settings appGo to. Time and Language tab and click Date and time.
Step 2: Toggle the switch next to Set time automatically.
Open the Microsoft Store and check if the error occurs again.
3. Check the permissions of the parcels folder.
Another reason you might be experiencing this is: Errors during download Apps can't be updated if the Microsoft Store doesn't have the necessary permissions to access the Packages folder. Here's what you can do to fix it.
Step 1: Click on Windows key + R To start the command, type Next track In the Open field, click on Enter.
C:\Users\ProfileName\AppData\Local
replace ProfileName In the path above with the actual name of your Windows profile.
Step 2: in File Explorer window , right click on Packages folder and select Properties.
Step 3: Go to Security tab And click "Advanced Options".
Step 4: Verify that all users on your computer have full control over the folder. If users already have full control, you can skip to the next solution. If not, click addition.
Step 5: Click Specify a manager.
Step 6: Type users in the box Enter the name of the object to be selected. And click "OK".
Step 7: within Basic Permissions , Locate Full control box And press OK.
Step 8: Finally, tap "Application" to save the changes.
Open Microsoft Store Try downloading or updating the app to see if it works.
4. Restart the Microsoft Store installation service.
The Microsoft Store Installation Service is responsible for handling all app installations from the Microsoft Store. If the service encounters an error or stops working for some reason, you may encounter errors while using the Microsoft Store. Here's how to fix them.
Step 1: Click on Windows key + R To start the command, type services.msc , And press Enter.
Step 2: in Services window Scroll down to locate the installation service. Microsoft StoreRight-click on it and select RebootIf the service is not running, select Start.
5. Temporarily disable VPN
do you use VPN connectionIf so, you're likely encountering this error. Several users on forums have reported that disabling the VPN connection helped them fix this error. Therefore, if you're just looking to download or update an app, you can temporarily disable the VPN connection and try again.
6. Reset Microsoft Store cache
The Microsoft Store, like most apps, collects cache data to improve performance and reduce loading times. However, once this data becomes outdated, it can interfere with Microsoft Store operations and cause problems. To fix this, you'll need to reset the Microsoft Store cache by following the steps below.
Step 1: Right click Start button and select "employment" from the list.
Step 2: Type wsreset.exe in the box and press Enter.
Wait for Windows to clear the Microsoft Store cache. After that, the Microsoft Store should open automatically.
7. Repair or reset the Microsoft Store
Finally, you can try repairing the app if the “Something happened on our end” error in the Microsoft Store doesn't go away. Here's how.
Step 1: Click Search code in Taskbar To open Windows Search. Write Microsoft Store In the box and click on Application settings.
Step 2: Scroll down to Reassignment Department And click Repair button.
Wait for Windows to repair the app and then try using it. You can try resetting the app from the same menu if the problem persists, but remember that this will delete the app data.
Not the friendliest store in town.
Such errors in the Microsoft Store can be frustrating. Implementing the solutions above should help you fix the "Something happened on our end" error in the Microsoft Store on Windows 10 and Windows 11 computers. Let us know which of the above methods worked for you in the comments below.
