Twitch is a popular video streaming platform that originally started as a live streaming platform for gamers. Later, the platform expanded to include non-gamers and began to include streams related to music, talk shows, creative content, and more. If you're a Twitch user and stream live, you know the importance of the chat window. In this article, we'll cover the top 9 ways to fix Twitch chat not loading issues.
It's a place to connect and interact with your subscribers. However, if Twitch Chat isn't loading for some reason, it can hinder the overall live streaming experience for both the streamer and the viewer.
If you're also experiencing the issue of Twitch chats not loading, the solutions below will surely help you resolve it. Along with the solutions, we'll also provide some details on the underlying causes of this issue. With that said, let's take a look at the guide.
The underlying causes of TWITCH chat loading issues
Before we move on to solutions, it's best to understand the possible causes behind the problem. This will not only give you a better understanding of the issue, but it will also help you easily resolve it if it happens again in the future.
- Browser extension: Most issues with browser-based apps are caused by third-party browser extensions. One culprit among the various extensions is Adblock. These extensions are quite useful in blocking ads that appear out of nowhere on a website. However, these extensions can also prevent important scripts from loading, detecting them as ads and triggering issues such as Twitch chat loading issues.
- Browser cache and temporary data: Browser cache and temporary files are important because they help recently visited websites load faster. However, if these files become corrupted, they can cause problems with proper browser performance, ultimately leading to issues like Twitch chats not loading.
- Proxy settings: Due to the various restrictions applied by proxy settings, this may be causing this Twitch issue. Disabling proxy settings usually helps fix many issues.
- Browser problem: Sometimes, by browser issue, we mean that the app isn't working properly in a particular browser, say Google Chrome. In such cases, it's recommended to switch to a different browser and see if that resolves the issue.
Now, you have an idea about the reasons behind Twitch chats not loading, let's move on to the solutions, one by one, to fix the Twitch chats not loading issue.
1. Clear browser cache and data
The first thing you should do if Twitch chats aren't loading is to clear your browser's cache and data. As mentioned above, corrupted cache and data files can interfere with proper browser operation, leading to a variety of issues.Clear cache and data In the browser, follow these steps:
Step 1: Open the browser. Click the 3 dots or menu icon and select Settings.
Step 2: From the right pane, select the Privacy & Security option.
Step 3: Under the Privacy & Security tab on the right side, select Clear browsing data. This option allows you to clear your history, cookies, cache, and other browsing data.
Step 4: Select the items you want to clear and set the time range to All Time. Then, click the Clear Data button to clear your browser data.
2. Reload the web page.
As simple as it may seem, refreshing a web page actually fixes many serious browser application issues. Sometimes, web pages fail to load all the scripts necessary to run properly. Therefore, all you need to do is click the refresh button in your web browser or press F5 while remaining on the web page, and see if this resolves the issue.
3. Use Incognito mode
If you think a browser extension is causing the issue, you can switch to Incognito modeIt's worth noting that it can be a bit difficult to check all extensions one by one if you have multiple browser extensions installed. To avoid this time-consuming process, you can try using Twitch in incognito mode and see if this resolves the issue.
Incognito mode doesn't allow any browser extensions to run by default. To switch to incognito mode on Google Chrome, press Ctrl+Shift+N, and on Mozilla Firefox, press Ctrl+Shift+P.
4. Clear your DNS cache
Flushing your DNS cache helps you clear IP addresses or other DNS records from your cache. It can help resolve internet connection, security, and other issues. Here are the steps you need to follow to flush your DNS cache.
Step 1: Open the Start menu and search for Command Prompt. Open it as an administrator. Alternatively, you can right-click the Start menu and click Command Prompt (Admin) or PowerShell (Admin).
Step 2: In the cmd window, enter the following command:
ipconfig / flushdns
Step 3: You'll see the command in progress. Once completed, check to see if this fixes the Twitch chat issue.
5. Disable browser extensions
Although browser extensions provide additional functionality, they are often blamed for interfering with the smooth operation of your web browser. If Twitch chats aren't loading in your browser, you should disable all extensions and see if this resolves the issue.
Step 1: Click the menu icon or three-dot menu in your browser and select More tools > Extensions.
Step 2: On the next page, you'll see all the extensions installed on your browser. There's a toggle button on each extension, allowing you to enable or disable it. You need to disable all extensions.
Step 3: After disabling all extensions, restart your browser and check if Twitch chats are loading or not.
6. Whitelist Twitch in Adblock
If you're using any Adblock extension on your web browser, it's a good idea to make sure you add Twitch to your exclusions list. After making the changes, restart your web browser and see if it helps.
7. Try a different browser
Some users have reported that Twitch chats won't load on a specific web browser. Some browsers have bugs that can cause Twitch glitches. To fix this, try using Different browser Check if this helps.
8. Check your internet connection
If you run Twitch on a web browser, you need to: Stable and fast internet connection To load all features properly.
It is recommended to restart your router and check your internet connection if the issue still persists even after following all the above solutions.
9. Use a dedicated Windows application
Are you experiencing issues with Twitch chats not loading specifically while using the browser app? If so, it's time to use the dedicated Windows app.
Simply download the Twitch app from the link below and install it on your computer. Log in with your credentials and enjoy Twitch seamlessly.
Chat and broadcast without problems
We hope one of the solutions above helped fix the Twitch chat not loading issue. Note that Twitch issues or errors aren't serious (at least not yet) and can be fixed with some workarounds. However, they are subtle enough to hinder your chat and live streaming experience, especially if you use chat frequently.
