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Top 9 Ways to Fix iPhone Screen Turning Black When Making a Call
When you're on a call on your iPhone, you have a few options. You can mute the call, use the keyboard, disconnect the call, and add a new contact to create a group call. But what if your iPhone screen fails to turn on during a call? You can't use any of the features during the call. Here's how to fix your iPhone screen turning black when you make a call or During connection problem.
1. Press the side button and turn on the screen.
When you answer a call and put your iPhone near your ear, the phone's proximity sensor will trigger and turn off the screen during the call.
The practice is there to ensure you don't press the wrong button during a call. When you move your iPhone away from your ear, the proximity sensor will activate and turn on the screen.
If the sensor fails to do this, you can press the side button on your iPhone and turn on the screen manually.
2. Remove the hard shell and covers.
Reputable third-party case makers sell their options on Amazon or Walmart. These cases feature precise iPhone cases and covers to provide extra protection. If you use a hard case from a Surface case maker, it could interfere with the side button's functionality.
You should remove such hard cases and covers. If your iPhone screen keeps turning black during a call, read on to try other troubleshooting methods.
The Reduce Motion option removes animations from iOS and makes your phone feel faster. This is useful on older iPhone models like the iPhone 7/iPhone 8. If you have Reduce Motion enabled, you'll need to disable it to fix an iPhone whose screen goes black during a call.
Step 1: Open an app Settings On your iPhone, go to the menu. Accessibility.
Step 2: Locate the movement.
Step 3: Disable switching Minimize movement from the following list.
There may be times when you can't access your iPhone's Home screen after a call. The restart option won't work here, as you can't see the screen in the first place.
Alternatively, you can force restart your iPhone. For iPhone X or newer models, press the button Volume up Quickly release it, and do the same with the button. decrease the sound Finally, press and hold Power button. Continue to hold the side button until it appears. Apple logo. You can release the button now.
If you are dealing with older iPhone models, you can follow Custom Guide Here to force restart your iPhone.
5. Remove the screen protector
Thick screen protectors can interfere with the proximity sensor on your iPhone. The sensor can't detect when the phone is positioned or moved near your ear.
You must remove this screen protector from your iPhone andtrying to answer calls Again, you won't notice the screen turning black during a call.
6. Reset all settings
An incorrect setting can also cause the screen to turn black during a call, especially if you're not holding the phone close to your face. Follow the steps below to reset it.
Step 1: Open an app Settings On iPhone, go to general list.
Step 2: Locate Reset or transfer iPhone.
Step 3: Click on Reset and select Reset all settings.
7. Delete the compass app.
Yes, this sounds silly, but many users have reported that they were able to solve the iPhone black screen during call issue by deleting the default Compass app.
Look for Compass app on iPhone Home Screen And press and hold it. Press and hold it. Remove the compass and select Delete compass from the context menu.
You can always reinstall the app from the App Store.
8. Update iOS
Apple has struggled to deliver quality operating system updates. A recent bug introduced in the latest iOS version can cause issues with a black iPhone screen and connectivity issues.
Go to iPhone Settings and open General List to install The latest version of iOS.
9. Visit an Apple Center
Have you tried all the above tricks and are still experiencing your iPhone screen turning black during a call? While unlikely, there's still a chance your iPhone's proximity sensor needs to be replaced. Book an appointment at your nearest Apple Service Center, explain the problem, and they should be able to diagnose and fix it.
Enjoy iPhone calls without worry.
When your iPhone screen turns black during a call, you won't even be able to end the call until the other person hangs up. Users also can't enjoy other features. Before completely erasing your iPhone and starting from scratch, you can check out the tricks above to fix the iPhone screen turning black when making a call.
