You can use WhatsApp to communicate with your family and friends via text, voice, or video calls. To make texts more interactive, you can even Reply to WhatsApp messages Using different emojis. However, nothing can come close to a good old-fashioned video call on WhatsApp. Some users reported an issue. A black screen occurs when switching from audio to video calls or switching between apps during a WhatsApp video call. The only recourse is to disconnect and restart the video call. If you're experiencing the same issue, here's a list of the top 7 ways to fix a black screen during a WhatsApp video call on your iPhone.
1. Switch from mobile data to WI-FI
Let's start with the basic solutions. The first is to switch from mobile data to Wi-Fi. The strength of your mobile data depends on your location. You may get a good connection for calls. However, this may not be the case for mobile data speeds either. Additionally, many users have daily data limits. It's recommended that you connect your iPhone to a Wi-Fi network and then make a WhatsApp video call.
2. Check your internet speed.
After switching to Wi-Fi, Check your internet speedYour internet service provider may be experiencing some downtime or performing maintenance in your area. When this happens, your internet connection will be intermittent, and WhatsApp video calls will randomly display a black screen.
3. Switch to the 5GHz frequency band.
The 5GHz frequency band offers faster speeds compared to the 2.4GHz band on your Wi-Fi network. Therefore, switching to the 5GHz band can significantly improve WhatsApp video call quality and eliminate the black screen issue. However, don't stray too far from your router due to area restrictions with the 5GHz network. Check out our guide to boosting your router's Wi-Fi signal.
4. Check if WHATSAPP has camera access permissions.
After installing a software update, or to prevent accidental video calls, you may have revoked camera access for WhatsApp. Whether or not this happened, it's a good idea to check whether WhatsApp has camera access for video calls. Follow these steps.
Step 1: Open Settings app on your iPhone.
Step 2: Scroll down and tap WhatsApp.
Step 3: Check if the switch is on. "Camera" Active. If access is already enabled, tap the toggle switch to turn it off, wait a few seconds, and then turn it back on.
close Settings app and open WhatsApp To start a video call to check if the issue persists.
5. Disable lower data usage for WhatsApp calls
WhatsApp offers you the option to use less data for voice and video calls. This is useful if you're using a modest mobile data plan. However, this option can be a hindrance during WhatsApp video calls and display a black screen. You can try turning this feature off, especially when using Wi-Fi for video calls. Follow these steps.
Step 1: Open WhatsApp app on your iPhone.
Step 2: Click on Settings icon in the lower right corner.
Step 3: From the next screen, select Storage and data.
Step 4: Click the toggle button to disable. Use less data for calls option.
Start a video call on WhatsApp and check if you or the other person still see a black screen.
6. Clear DNS Cache on iPhone
Clearing your DNS cache helps improve page load times and enhance your internet experience. It will also free up some storage space. To reduce the black screen issue during WhatsApp video calls, you can try clearing your iPhone's DNS cache. You can choose to follow any of the three methods listed below.
Use Airplane Mode
Step 1: Open Settings.
Step 2: Click on toggle button To turn on airplane mode.
Step 3: Press the switch again after 10-15 seconds to turn off Airplane mode.
Restart your iPhone
Step 1: Open Settings.
Step 2: Click on general.
Step 3: Scroll down and tap Shutdown.
Step 4: Pull Slider Swipe left to turn off your iPhone.
Step 5: Long press power button To restart your iPhone.
Reset network settings
You'll need to rejoin the Wi-Fi network by entering your password. This will also erase your iPhone's cellular data settings, and you'll need to set it up again.
Step 1: Open Settings app on your iPhone.
Step 2: Click on general.
Step 3: Scroll down and tap “Transfer or reset iPhone.”
Step 4: Locate Reset at the bottom.
Step 5: Click on Reset network settings.
7. Update WhatsApp
This black screen issue may occur if you or the other person is using an outdated version of WhatsApp. To be on the safe side, update your WhatsApp app to the latest available version. Follow these steps.
Step 1: Open App Store.
Step 2: Click on Your profile icon in the upper right corner.
Step 3: Pull down to refresh page Profile settings.
Step 4: Scroll down and check out WhatsApp update.
Step 5: If there is One available , download and install it.
After the WhatsApp upgrade is complete, close the App Store and start a video call using WhatsApp.
Use WhatsApp video calls easily
This is how you can easily fix a black screen during a WhatsApp video call on your iPhone, which is affecting your WhatsApp video call experience. As a good practice, you should update WhatsApp regularly to avoid any potential bugs or inconveniences.
