If you prefer to use an Outlook account to save your contacts, you can: Sync it with the Contacts app on your iPhone. and Mac. You don't need to install any separate app on your iPhone or Mac to access your contacts once they're synced across your devices. However, some users complain that their Outlook contacts aren't syncing across their iPhone and Mac. If you're also experiencing the same issue, here are the best ways to fix Outlook contacts not syncing on your iPhone and Mac.
1. Check that contact sync is enabled.
You need to check if contact sync is enabled for your Outlook account. This is the first solution if your iPhone or Mac isn't syncing with Outlook contacts. Here's how to check.
on iPhone
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and tap Contacts.
Step 3: Click on the accounts.
Step 4: Select your Outlook account and verify. Enable contact sync.
If not, tap the toggle button next to Contacts to enable it.
Step 5: Then, go back and press iCloud account name Your at the top.
Step 6: Click on iCloud.
Step 7: Locate Show all.
Step 8: Click the toggle button next to Contacts.
Step 9: Close the application Settings, Wait for some time, and open Contacts to check if the issue is resolved.
On Mac
Step 1: Press the keyboard shortcut Command + Space bar To open Spotlight Search, And type Contacts, then press Return.
Step 2: Click on Contacts in the upper right corner and select Settings.
Step 3: Under the tab "the accounts", Select your Outlook account from the left menu and click the check box next to “Enable this account.”
Step 4: Close the window and open Settings on your Mac.
Step 5: tap on Apple account name Yours from the left menu.
Step 6: Locate iCloud.
Step 7: tap on Show all.
Step 8: Click the toggle button next to Contacts and select It was completed.
Step 9: Close the settings window and check Solve the problem.
2. Set Outlook as the default account
If your Outlook contacts still aren't syncing to iCloud, you can check if your Outlook account is set as your default account. Here's how.
on iPhone
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and select Contacts.
Step 3: Click on default account.
Step 4: Locate Outlook.
Step 5: Close the Settings app and check Solve the problem.
On Mac
Step 1: Press the keyboard shortcut Command + Spacebar to open Spotlight Search, And type Contacts, then press Return.
Step 2: Click on Contacts in the upper right corner and select Settings.
Step 3: Under the tab general, Click the drop-down menu next to Default Account.
Step 4: Locate Outlook.
Step 5: Close the window and check. Solve the problem.
3. Switch from mobile data to Wi-Fi (iPhone)
If your contacts still aren't syncing between Outlook and iCloud on your iPhone, you'll need to check your internet speed. If you're using mobile data, we suggest switching to Wi-Fi. This will provide a faster, more stable internet connection for your iPhone. If you have a dual-band router, we suggest connecting your iPhone to the 5GHz band.
4. Disable low data mode for Wi-Fi
After connecting to a Wi-Fi network, you'll need to make sure Low Data Mode is disabled for the connected Wi-Fi network. You'll need a good internet speed from your Wi-Fi network to sync your Outlook contacts. Here's how to check this on your iPhone and Mac.
on iPhone
Step 1: Open an app Settings on your iPhone.
Step 2: Press Wi- Fi.
Step 3: Click on the icon "I" Next to the connected Wi-Fi network.
Step 4: Click the toggle button next to Low data mode to disable the feature.
Step 5: Close settings and check Solve the problem.
On Mac
Step 1: Press the keyboard shortcut Command + Space bar To open Spotlight Search, And type Wi-Fi, Then press Return.
Step 2: tap on the details Next to the name of the connected Wi-Fi network.
Step 3: Click the toggle button next to Low data mode to disable the feature.
Step 4: Click "OK" For confirmation.
Step 5: Close the settings window and check Solve the problem.
5. Add your Outlook account again.
If your Outlook contacts still aren't syncing, try adding your Outlook account again. This means you can sign in again with your Outlook account on your iPhone and Mac.
on iPhone
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and tap Contacts.
Step 3: Locate the accounts.
Step 4: Select your Outlook account and tap delete account.
Step 5: Click on delete account again to confirm.
Step 6: Click on Add an account And add your Outlook account again.
Step 7: Close settings and check Solve the problem.
On Mac
Step 1: Press the keyboard shortcut Command + Spacebar to open Spotlight Search, And type Internet Accounts, then press Return.
Step 2: Locate Outlook account Your.
Step 4: Click "OK" For confirmation.
Step 5: Locate Add an account Enter your Outlook credentials again.
Step 6: Next, check if it is done. Solve the problem.
6. Quit and restart the Contacts app.
You can also try force-quitting and restarting the Contacts app on your iPhone and Mac. This is another basic but effective solution to give the app a fresh start.
on iPhone
Step 1: On the Home screen, swipe up and hold to reveal windows. Background applications.
Step 2: Swipe right to search for an app Contacts Swipe up to remove it.
Step 3: Restart the Contacts app and check. Solve the problem.
On Mac
Step 1: Click on the icon Apple In the upper left corner and select Force Quit.
Step 2: Select the Contacts app and tap Imposing termination.
Step 3: Open the Contacts app again and check Solve the problem.
7. Update the Contacts app
The last solution we recommend is to update the Contacts app. Do this if none of the solutions work on your iPhone or Mac.
Update on iPhone
Step 1: Open an app Settings And press general.
Step 2: Click on upgrade software.
Step 3: If available to update, Download and install it.
Step 4: After that, restart the Contacts app and check that: Solve the problem.
Update on Mac
Step 1: Press the keyboard shortcut Command + Spacebar to open Spotlight Search, And type Check for Software Updates, then press Return.
Step 2: If available to update, Download and install it.
Step 3: Once finished, check if it is done. Solve the problem.
Sync your Outlook contacts
These solutions will help fix Outlook contacts not syncing on iPhone and Mac. You can also read our post To change your Outlook account password.
