How to Fix Purchase (Transaction) Pending Error on Steam

You're excited to try out this new game, so you've added it to your cart and made the payment. However, Steam now displays pending transactions. Not only that, but Steam also prevents you from purchasing any new games unless you fix the pending purchase (transaction) error on Steam.

The easiest way to resolve a pending purchase issue on Steam is to log in to another account and complete the purchase or use another online game store like Epic.

However, this isn't a viable solution for those who use one Steam account everywhere, as it will remove your game library and the friends connected to it. Therefore, this guide will help you resolve the issue and resume playing on Steam. But first, let's understand why this happens.

Why Steam Says “You Have a Pending Transaction”: Quick Fixes

Before we move on to the detailed ways to fix the pending purchase issue on Steam, let's see the common reasons why you might encounter this error, as well as some quick fixes:

• Payment issues: This can be the most common reason for a pending payment issue on Steam. Make sure you have sufficient funds and aren't using an expired credit card. Also, check that your bank's servers are working properly. Also, if you use PayPal, switch to another service, or vice versa.
• Steam Server Errors: Steam servers occasionally experience heavy traffic and are subject to technical glitches or maintenance. Therefore, you may encounter problems making purchases on Steam. It's best to check if Steam is down before making any purchases.
  Check if Steam is down or not
• القيود الإقليمية: Some games are region-locked or region-restricted. Therefore, Steam will prevent you from purchasing them.
• Use a VPN or proxy: Using a VPN or proxy to access Steam may interfere with the platform's ability to process transactions. It's best to turn off your VPN and change your proxy to the default setting to continue making Steam purchases.

• Account problems: If your account is temporarily suspended, you won't be able to make any Steam purchases. Wait for your account to be unbanned.
• Unstable network: Slow or unstable internet connections can also cause pending purchase (transaction) errors on Steam. You can reboot your router and modem, contact your internet service provider, upgrade your plan, or use a mobile hotspot.
• Do not use multiple payment windows: Always stick to the same payment window instead of opening multiple windows. Otherwise, you'll see the error "Your transaction cannot be completed because you have another transaction pending on your account." As you can guess, Steam will count both transactions and block them.

4 Ways to Fix the Pending Purchase Error on Steam

Now, let's take a look at the detailed ways to fix the pending purchase issue on Steam.

1. Cancel the pending transaction

If Steam shows You have a pending transaction.It's best to check and cancel pending transactions on Steam. Here's how:

Step 1: Open Steam > Log in to your account, and click Your account name.

Step 2: Locate Account details from the dropdown menu.

Step 3: Click View purchase history To see all your transactions on Steam.

Step 4: From here, click on The suspended element In the pending purchase process.

Step 6: Now, click Cancel purchase For confirmation.

If you don't see any stuck items in Pending Purchases, follow the other fixes mentioned in this guide.

2. Change payment method

Sometimes, using a payment method other than USD can cause a pending purchase issue. Therefore, it's best to switch and check for any issues:

Step 1: Open Steam And log in to your account,

Step 2: Click on the username and choose Account details.

Step 3: Now, find your current card and click on "Release".

Tip: If you don't have a payment method associated with your account, select "Add a payment method to this account."

Step 4: Next, fill in the information occasion and click on tracking.

3. Use Steam to purchase

Problems can be limited to: Steam for PCYou can open Steam in your browser and resume your purchase from the shopping cart page, or vice versa if you encounter a purchase error with Steam web.

Open Steam web

4. Contact Steam Support

In addition to all the fixes mentioned above, users can also request support from Steam to fix the issue if the above methods don't help. Here's how to contact the support team.

Step 1: Visit Steam Support Page And log in to your account.

Contact Steam Support

Step 2: Choose buying.

Step 3: Locate “I can't complete my purchase on the Steam Store.”

Step 4: Click “another game or program”.

Step 5: Type and select the game which you choose.

Step 6: Mention your problems and click send.

Your support request will be sent to Steam Support along with the relevant reference code. Once a support agent is ready to assist you, you'll receive an email notification sent to your associated email address.

common questions:

Q1. How long does a pending transaction take?
The answer: Typically, if you don't cancel a pending Steam purchase, it may take up to three business days for the pending transaction to clear. Refunds depend on your bank or credit card issuer and can take up to a week to clear.

Q2. Does freezing your card stop pending transactions?
The answer: Yes. The pending transaction will be canceled once your card is frozen. However, Steam may take several days to process the cancellation. Therefore, it's best to resume the process once the pending purchase issue on Steam is resolved.

keep playing

Now that you know how to fix the pending purchase (transaction) error on Steam, we hope you can resume your gaming session. If you have any other questions, please ask in the comments. We'll be happy to help.