Just like iTunes for Apple TV users, you can rent or purchase movies from Google Play Movies on your Android TV. Google Play Movies now supports many new and existing titles in HD. 4K HDR and Dolby VisionAudio playback is mostly limited to Dolby Digital 5.1. Here are the top 6 fixes for Google Play Movies not playing in 4K on Android TV.
However, some users are complaining about not enjoying 4K playback with Google Play Movies on their Android TV. If you're also experiencing similar issues, this post will suggest solutions to fix Google Play Movies not playing in 4K on Android TV.
1. Check purchase details
When purchasing or renting a movie, the streaming quality is listed in the Google Play Movies app. However, some 4K titles may be downgraded and appear in 1080p on your Android TV. We recommend double-checking the purchase details of the movie title to ensure the streaming quality.
Check on desktop
Step 1: Open Play Movies In a web browser on a Mac or Windows PC.
Step 2: tap on profile icon in the upper right corner.
Step 3: Locate Library and equipment.
Step 4: Click the tab "Movies" Click on the title of the movie you purchased.
Step 5: Scroll down and tap About this movie.
You should now see if the movie is available in 4K streaming quality.
Check on mobile
Step 1: Open an app Google TV On your iPhone or Android device.
Step 2: Click on My things in the lower right corner.
Step 3: Select tab "the library" In the upper right side.
Step 4: Click on the title of the movie you purchased and scroll down to the bottom to check it out. Streaming quality.
2. Switch to the 5GHz frequency band
After confirming the streaming quality of your movie title, you can switch to the 5GHz band for faster internet speeds. Streaming in 4K on Google Play Movies requires a minimum internet speed of 15 Mbps. So, connect to a 5GHz network and run a speed test to ensure your ISP isn't experiencing any downtime.
You can also read our post if you are Your Android TV is not connected to Wi-Fi.
3. Force quit and restart playback movies
If you can't watch Google Play Movies in 4K, you can try force-quitting and restarting the app on your Android TV. This will give the app a fresh start.
Step 1: Go to Applications On the Android TV home screen.
Step 2: Scroll down and long press on the Select icon. Google Play Movies app.
Step 3: Locate the information.
Step 6: Restart Google Play Movies and check if the issue is resolved.
4. Clear the cache of the Movies Play app.
If you're still not getting 4K streaming quality on Google Play Movies, you can try clearing the app cache on your Android TV. After this solution, you may need to sign in to your Google account again.
Step 1: Go to Applications On the Android TV home screen.
Step 2:Scroll down and long press on the Select icon Google Play Movies app.
Step 3: Locate the information.
5. Update the Google Play Movies app.
We suggest installing a new version of the Google Play Movies app if 4K streaming is still limited on your Android TV.
Step 1: Open a store Google Play On your Android TV.
Step 2: Locate Your profile icon in the upper right corner.
Step 3: Locate Manage apps and games from the left menu.
Step 4: Check for presence Updates.
Step 5: If available to update, Download and install it.
Step 6: After that, restart. Google Play Movies And check if the problem is resolved.
6. Switch to the YouTube app
If none of the solutions work for you, we suggest switching to the YouTube app on your Android TV to watch your movies in 4K.
Step 1: Open an app YouTube On your Android TV.
Step 2: Locate the movies from the left menu.
Play movies in 4K resolution
These solutions will help you if Google Play Movies won't play in 4K on Android TV. You can also read our post if: Google Assistant is not working on your Android TV.