Crunchyroll is similar to Netflix, but it streams manga and anime instead of live-action shows. It is used by millions of people worldwide. Even if you live outside the US, you can still access Crunchyroll using a VPN service. However, aside from Crunchyroll's servers being periodically shut down for maintenance and development, you may not be able to access Crunchyroll otherwise. Your video may not load, or you may just get a black screen instead. You will receive an error message with no response from the app when you experience Crunchyroll not working. Read this article to learn how to fix Crunchyroll not working.
How to Fix Crunchyroll Not Working Issue
Possible reasons why Crunchyroll may not be loading are:
- Crunchyroll servers are down.
- Network connection problems
- Ad blocker interference
- Firewall conflicts
- Third-party antivirus software interference
Note: Crunchyroll is available exclusively in the United States. Therefore, if you're trying to access it elsewhere, you can't do so without a VPN connection. Therefore, make sure you install and connect to a reliable and trustworthy VPN. To do this, read What is a VPN? How Does It Work? & a tutorial on how to use it. How to Set Up a VPN on Windows 10.
Initial Check: Crunchyroll servers are down
If you can access the platform on your PS4 without any interruptions, it may be a problem with Crunchyroll's servers. This can be caused by:
- If many try users Access the platform at the same time.
- If the servers Off For maintenance.
So, check it out on the website. DownDetector on the web before proceeding with other troubleshooting methods.
- If the servers Crunchyroll If the app is down, wait for the downtime to end. Then, restart the app.
- If there is no problem, indicate User reports As noted, no current issues will be displayed in the Crunchyroll message.
Note: If you're using the Google Chrome web browser to access Crunchyroll, read our exclusive guide on how to: Fix Crunchyroll Not Working on Chrome.
Method 1: Troubleshoot Internet connection issues
If your router has been left unused for several days or weeks, it may freeze, lag, or fail to send signals properly. Furthermore, if your network speed is unstable or slow, Crunchyroll will have trouble connecting to the servers, causing Crunchyroll to not load. Do the following and check again.
- Make sure you have sufficient bandwidth. Disconnect all other devices from the Wi-Fi network that is not currently in use.
- Make sure your internet connection doesn't keep disconnecting from the system. If so, reconnect it using Ethernet cable Instead of that.
- Restart Router Or reset it by pressing the power button and the reset button respectively.
Method 2: Change your preferred language
When you browse the internet, you use your preferred browsing language. Because it's a global platform, you can access content inMultiple languages Like:
- United States English),
- English (United Kingdom),
- Spanish (Latin America),
- Spanish (Spain),
- Portuguese (Brazil),
- Portuguese (Portugal),
- France (French),
- German,
- Arab,
- Italian
- Russian.
In some cases, your video's audio content won't match the dubbed language, causing Crunchyroll to fail to load. Follow these steps to change your preferred language on Crunchyroll:
1. Go to Crunchyroll website In any web browser.
2. Click on the icon Profile.
3. Select an option Settings From the drop-down menu, as shown.
4. Click preferences Video on the right.
5. Now, click on drop-down menu option For the default language.
6. Here, select اللغة Depending on your region or selection (eg. English (United States)).
Method 3: Adjust video quality settings
By default, Crunchyroll has automatic video quality settings. If your network connection doesn't meet these quality standards, you'll encounter Crunchyroll not loading. In this case, you'll encounter an error message that says "This video takes a while to load." Set the video quality to a lower standard as follows:
1. Open the ring that you wish to broadcast.
2. Click on the icon gear , as shown in the figure, to open "Settings".
3. Here, select the option the quality.
4. Change the quality to 240 Or 360 Or 480 Pixels instead of HD video quality.
Method 4: Update network drivers
If your current network drivers are incompatible or outdated for your router or Windows operating system, you may encounter Crunchyroll not working. Therefore, it is recommended to update your drivers as follows:
1. Press the . key Windows And type device Manager. Click open To start it.
2. Double-click on Network adapters (Network adapters) to expand it.
3. Now, right-click on the network driver (for example Intel(R) Dual Band Wireless-AC 3168) and click Driver Update , As shown below.
4. Click on the search option. automatically About Drivers To locate and install the driver automatically.
5a. Now, the drivers will be updated to Latest version , if not updated.
5b. If it has already been updated, the screen will display the following message: The best drivers for your device are already installed..
6. Click Close To get out of the window. Turn on the computer , and check it again.
Method 5: Resolve Windows Defender Firewall Conflict
Windows Firewall acts as a filter on your system. However, sometimes, potentially unwanted programs are blocked. Therefore, adding an exception to the program or temporarily disabling the firewall can resolve the Crunchyroll not working issue.
Method 5a: Add a Crunchyroll exception to your firewall
1. Write Control Panel in the bar Search Windows and click to open.
2. Here, set View by:> Large icons and click Windows Defender Firewall to follow.
3. Next, tap Allow an app or feature Through Windows Defender Firewall.
4 a. Search and allow Crunchyroll Through the firewall by selecting the domain checkboxes, Private and public.
Note: We have shown the Microsoft Desktop App Installer as an example.
4b. Alternatively, you can click the “Allow another app…To browse and add the Crunchyroll app to the list, select the corresponding boxes.
5. Finally, tap "OK" to save the changes.
Method 5b: Temporarily disable Windows Defender Firewall (not recommended)
Note: Disabling your firewall makes your system more vulnerable to malware or virus attacks. Therefore, if you choose to do so, be sure to enable it shortly after you've finished resolving the issue.
1. Go to Control Panel> firewall Windows Defender as described in Method 5a above.
2. Select an option Run a firewall Windows Defender or Turn it off from the right part.
3. Select an option Shut down Windows Defender Firewall (not recommended) for domain, public, and private network settings.
4. Click "OK" To save the changes and restart your Windows computer.
Method 6: Remove third-party antivirus interference (if applicable)
In some cases, trusted apps are also blocked by third-party antivirus software. To resolve this issue, disable third-party antivirus software installed on your Windows 10 laptop/desktop to fix the Crunchyroll not working issue.
Note: We have shown Avast Antivirus as an example.
1. Go to the icon Antivirus In the taskbar and right-click on it.
2. Now, select the option Control Avast Shields.
3. Choose any of the Selected options As per your convenience and confirm the prompt displayed on the screen.
- 10 minute disablement
- Disabled for 1 hour
- Also disable until the computer is restarted.
- or permanently disable
Pro Tip: How to Re-Enable Avast Antivirus Shields
Now, if you want to restart your antivirus shield, follow these steps:
1. Turn on Avast Free Antivirus via tape Search Windows, as shown.
2. Click "employment" On the main screen to activate the shields again.
Method 7: Reset the Crunchyroll app
If you suspect that the Crunchyroll not working issue is due to the app settings, you can reset them by following the steps below:
1. Go to Settings By pressing the keys Windows + I together.
2. Now, click on Applications As shown.
3. Then search for Crunchyroll In search of this list file.
4. Click Advanced Options As shown.
5. Scroll down and click the “Reset", as shown.
6. Finally, do theConfirm Claim By clicking Reset.
7. Once done, do the following:Restart Check your computer and see if the issue is resolved. If not, try the next fix.
Method 8: Reinstall the Crunchyroll app
If none of the methods help, try reinstalling the app as described below. Crunchyroll is available at Universal Windows Platform (UWP) Therefore, you can easily download it from the Microsoft Store. This should definitely fix the Crunchyroll download issue.
1. Go to Settings Windows> Applications As shown in the eighth method.
2. Click Crunchyroll and select an option uninstall , as shown.
3. Again, click “uninstall" For confirmation.
4. Prepare Turn on your computer Running Windows 10.
5. Open Microsoft Store Get Crunchyroll Web PageHere, click the button. get.
6. Now, click on open Microsoft Store Open Microsoft Store? Called.
7. Finally, tap stabilizing.
Method 9: Contact the support team
If you are still having trouble loading Crunchyroll, you will need to contact the Crunchyroll support team.
1. Open Crunchyroll's New Order Page In a web browser.
2. Choose a technician in Drop-down menu Please select your issue below.
3. On the submit request page, you will be asked to provide an address. Your E-mail The type of problem and the type of device are as shown.
4. On the Submit Request page, provide Subject and description وAdd attachment , if necessary to explain the problem.
5. Wait until you receive Reply وRequired compensation From the support team.
We hope this guide was helpful and you were able to fix the Crunchyroll not working or not loading issue. Let us know which method works best for you. Also, if you have any questions or suggestions regarding this article, feel free to leave them in the comments section.
