although Facebook Messenger Rich in features, it's not a benchmark for reliability. It often encounters issues, and users experience the same thing on desktop as well. Whether you Use Messenger on the web Or via the original app from Microsoft Store, you can follow the steps below andFix Messenger not working on the desktop.
Thanks to Messenger app With the native Windows app, you no longer need to use mobile apps to send or check new messages and join video or audio calls. You can do the same with Messenger desktop app. if it was Private desktop application If Facebook isn't working for you, here's what to do: Ways to fix the problem.
1. Check your internet connection
Let's go over some basics first. You'll need an active internet connection on your computer or laptop to use Messenger without any problems.
Step 1: Open menu Windows 11 settings (Use Windows + I keys).
Step 2: Locate “Network and the Internet” from the left sidebar.
Step 3: Make sure you Connected via Wi-Fi or Ethernet.
You can run an internet speed test to confirm your connection reliability. If you experience recurring Wi-Fi issues, check out our guide to troubleshooting your network connection.
2. Enable Messenger notifications
If you're having issues getting Messenger notifications on your desktop, you need to enable Permissions Required for Messenger Web and Windows app.
Messenger on the Web
Step 1: Visit Messenger on the web.
Step 2: select icon lock In the address bar and open the permissions menu.
Step 3: Allow With notifications From a list Permissions.
Messenger Windows 11 app
Step 1:Open menu Windows 11 settings and select Order from the left sidebar.
Step 2: Locate Notices.
Step 3: Enable Messenger notifications from the following list.
3. Log out and log back in.
Due to an authentication error, you may be experiencing issues with Facebook Messenger on your desktop. You'll need to log out of your account and log in again.
Step 1: Open Messenger app.
Step 2: Locate Your profile picture from the lower left corner.
Step 3: Open Favorites list.
Step 4: Locate sign out Confirm your decision.
4. Clear browser cache
If you notice recurring issues with Messenger on the web, you can clear your browser cache and try again. Messenger collects cache to remember your login information. When your browser saves a corrupted cache, you may experience issues with Messenger. We'll use Google Chrome as an example here.
Step 1: Open Google Chrome and select the three dots menu in the top right corner.
Step 2: Expand more Tools and select Clear browsing data.
Step 3: Go to the tab "Advanced Options" and select button Clear data.
Visit Messenger on the web and log in with your Facebook account details.
5. Try the messaging app on another browser.
If Messenger still isn't working for you, switch to a different browser and try again. The Windows ecosystem has several Chrome-based browsers to choose from. You can ditch Google Chrome and switch to Microsoft Edge, Firefox, Brave, or Opera to use Messenger.
6. Enable camera and microphone permissions for MESSENGER
Disabling camera and microphone permissions will disrupt Messenger audio or video calls. Here's how to enable the relevant permissions for Messenger on Windows 11.
Step 1: Open menu Windows 11 settings and select Privacy and security.
Step 2: Locate "Camera"On the list App permissions.
Step 3: Enable الوصول To Camera for Messenger.
Step 4: Go back and openmicrophone".
Step 5: turn on Microphone permission for Messenger.
Open Messenger and make or receive calls without any problem.
7. Check Messenger status
If Facebook's servers are down, you'll notice issues across all of the company's services, such as Instagram, Messenger, and WhatsApp. You'll need to wait for Facebook to resolve the server issues. You can confirm this by looking at the Facebook status graph. Downdetector on the web.
After the servers are back online, you can use Messenger on your desktop without any issues.
8. Update your messaging software.
It's important to install pending Messenger updates to fix bugs and enjoy new features on Windows 11. Facebook Messenger is distributed from the Microsoft Store. Follow the steps below to install the latest version of Messenger.
Step 1: Open Microsoft Store On Windows.
Step 2: Locate "library".
Step 3: install Update Messenger And start using the app.
Stay connected with friends and family
If someone has blocked you on Facebook, you can't contact them. What trick helped you fix Messenger issues on your desktop? Share your results with us in the comments section below.