While that Microsoft Teams Packed with many functions such as: whiteboard , the ability to create multiple teams, a breakout room, and more, the app often misses the mark with basics like Screen sharing Image previews. Recently, many have complained about the app not displaying images and GIFs in conversations. Here's how to fix Microsoft Teams not displaying images on Windows.
1. Check your internet connection
You may have received images on Microsoft Teams, but right after that, you may not be able to check the image preview due to a sketchy internet connection.
Make sure you're running Windows with an active internet connection. Go to Windows Settings app (use Windows + I keys) and go to Network and Internet List.
Contact Contact Wi-Fi Or explore Ethernet connection on your computer.
2. Exit Microsoft Teams
Microsoft Teams is the first app some users open in the morning and close after work hours. In short, Teams is always running in the background.
Sometimes, it makes sense to restart the Teams app to fix minor glitches like: Application not responding Or images/animations are not displaying. Use the Task Manager on Windows and close the Teams app.
Step 1: Right click on Windows key and open Task Manager app.
Step 2: Look for Microsoft Teams From the list of applications, click on it.
Step 3: Locate End task button At the bottom, Windows will hang. All Teams operations in the background.
Reopen the Microsoft Teams app , and you'll soon start noticing image previews in the app.
3. Check the image file type.
While Microsoft Teams can send/receive any file, not all image types are supported for preview. Standard image files like PNG or JPG can easily display images in a chat. If someone sends you a webp file, you won't be able to preview it.
Right-click the image and select Download to save the media to your computer. You can now find the file in your Downloads folder and check the received image.
4. Clear Microsoft Teams cache
Like Android apps, Windows apps like Microsoft Teams collect cache in the background to improve the overall experience. Sometimes, this excess data can lead to issues like the app not displaying images. You'll need to clear the app cache and try again.
Step 1: Click on Windows + R keys and open Windows Run Menu.
Step 2: Type the following and press Enter key.
%appdata%\Microsoft\Teams.
Locate All folders (use Ctrl+A keys) And delete it from your computer. Restart your computer Try checking the photos in the Teams app again.
5. Disable GPU hardware acceleration
Disabling GPU acceleration in Microsoft Teams can help you fix the image issue in the app. Here's what you need to do.
Step 1: Open Microsoft Teams and click Three point list above.
Step 2: go to the Settings and open General List.
Step 3: turn on Disable GPU hardware acceleration.
6. Update TEAMS
An outdated Microsoft Teams app can also cause errors with image previews. Let's update the app to the latest version, shall we?
Step 1: turn on Microsoft Teams on Windows and select Three point list above.
Step 2: Locate Check for an update and install Latest version of Teams on the computer.
7. Try TEAMS WEB
Microsoft Teams is also available on the web. You can choose the Teams web version and see if the service displays the received images.
Visit the Microsoft Teams website
8. Ask the user to send a photo again.
The other person may have sent a broken or damaged image via Teams. You'll need to ask the recipient to check the image file and send it again.
Check out the image reviews at Microsoft Teams.
Microsoft Teams doesn't display images and GIFs, forcing you to download the media file to preview it. It's inconvenient. Use the tricks above, and you'll start seeing media previews directly in Teams channels and chats.
What trick worked to fix Microsoft Teams not displaying images on Windows? Share your results with our readers in the comments below.
