While Microsoft has improved the default Xbox app on Windows. Super fast, the app still misbehaves a lot. Sometimes, Xbox app fails to open Some users have also reported that the app fails to download games to their PC. If you're experiencing the latter issue, we're here for you. Microsoft recently rebranded Xbox Game Pass as PC Game Pass, and if you're subscribed to it, the Xbox app remains the central place to download games, interact with the community, and more. The app failing to download games can be frustrating. Here are some helpful ways to fix the Xbox app not downloading games on Windows 10 and Windows 11.
1. Check your internet connection.
Most Xbox games are between 1GB and 2GB in file size. They require a strong Wi-Fi connection, or preferably a stable LAN connection, to download successfully.
If you install a dual-band router at your office or business, you can connect to the faster 5GHz Wi-Fi band. For best results, we recommend using an Ethernet connection (if possible).
Step 1: turn on Windows Settings app (use Windows + I keys).
Step 2: go to the Network and the Internet. Make sure it says connection status.
You can even visit fast.com To test your internet speed before downloading a big game on your computer.
2. Check Storage
This is another essential step you need to check before downloading games from the Xbox app. If you're dealing with low storage space on your Windows 11 PC, you may encounter download errors.
Step 1: turn on Windows Settings and go to System menu.
Step 2: Locate Storage Check the remaining space to make use of it.
If you have less storage space on your PC, you can enable Storage Sense to automatically free up space, delete temporary files, and manage locally available cloud content. While you're at it, use the cleanup recommendations to remove junk files. Windows 11 will display the number of storage spaces that will be available after using the tool.
The Xbox app also lets you change the download location on your PC. If you have less storage space on your primary drive or partition, choose a second drive or partition as the default location for game storage. Here's what you need to do.
Step 1: Open Xbox app on your computer.
Step 2: Click Profile Name At the top and go to Settings.
Step 3: Go to the sign General tab And change the location from Game installation options.
3. Check XBOX service status
If the Xbox servers are having trouble staying online, you'll experience problems with logging in, downloading, and other app functions. None of the tricks mentioned in this post will work right now.
To confirm the problem, you can go to Xbox Status Page Check if everything is working properly. Wait for Microsoft to resolve the issues on their end and try downloading the games again.
4. Check your PC GAME PASS subscription.
You may have unpaid bills, or your bank may have blocked your credit card. Microsoft cannot automatically debit your PC Game Pass subscription from your account, which will result in your plan being terminated. You will no longer be able to access your Game Pass library, and you will also be unable to download games.
You need to verify your added payment method. You can also delete the current card from your account and add a new active card.
The same applies when trying to purchase individual games through the Xbox app. Visit Your Microsoft account on the web Go to the Payment & Billing tab. Select your payment information from the drop-down menu and change your payment method.
5. Sign out and sign in again
When Xbox fails to authenticate your account, it won't let you download games from the Xbox app. You can temporarily sign out of your account and sign back in with the same credentials.
Step 1: Open Xbox app on your computer.
Step 2: Locate Profile name Yours at the top and click sign out.
Step 3: Log in again with the same account details.
Try downloading the games, and you should not encounter any errors.
6. Run Windows Store apps to troubleshoot.
Windows 11 provides a useful troubleshooter to fix Microsoft Store apps on your PC. Let's use it to fix Xbox app not downloading games on Windows 11.
Step 1: Open Windows 11 Settings menu (use Windows + I keys).
Step 2: Locate the system and open Troubleshooting List.
Step 3: Locate Other troubleshooters and fixes.
Step 4: turn on Windows Store Apps Troubleshooter.
7. Repair the XBOX app
If you're still having problems downloading on your Xbox, it's time to fix the app. Here's how.
Step 1: Click on Windows key + I to start Windows Setup , and select Application List and click Installed applications.
Step 2: Scroll down to Xbox And click Three point list and select Advanced Options.
Step 3: Locate Repair within Reset menu.
Windows 11 will run the repair tool and fix issues with the Xbox app not downloading.
8. Update the XBOX app
Are you using an outdated Xbox app on your PC? You may be having problems downloading games there. Open the Microsoft Store and install any pending Xbox updates to fix the issue.
Start playing games on Windows
With its large game library and excellent value with a PC Game Pass subscription, Windows is the go-to choice for gaming. Xbox failing to download games can ruin your fun. What trick worked wonders to fix the Xbox app not downloading games on Windows 10 and Windows 11? Share your results in the comments below.
