Chrome is a popular browser that offers a smooth browsing experience without complicating things. However, it is prone to causing problems for users. One common issue is when Chrome fails to load web pages It displays the error message "You've been disconnected." This indicates a problem with your network connection. This can be confusing if all other apps and services are working without issue. This guide will help troubleshoot the issue by fixing the "You've been disconnected" error on Chrome.
1. Restart your WI-FI router.
Since the error indicates an inconsistent internet connection, you can start by restarting your Wi-Fi router. It only takes a few minutes and helps reestablish your internet connection to fix any minor connectivity issues.
2. FLUSH DNS Cache
The DNS cache is a temporary database stored on your computer that contains your recent visits to websites and domains. If this data is corrupted, you may experience problems loading web pages on Chrome. You can clear your current DNS cache to prevent it from interfering with Chrome. Here's how.
Step 1: Open start menu , And type cmd , and click Run as administrator On your right to open Command Prompt with Administrator rights.
Step 2: in Control unit , write show command Below and click on Enter.
ipconfig / flushdns
3. Reset IP
The Internet Protocol, or TCP/IP, is a key component that helps Windows connect to the internet. Naturally, if there's a problem with your IP address, Chrome will have trouble loading web pages for you. To rule this out, you can try resetting it by following the steps below.
Step 1: Open start menu , And type cmd , and click Run as administrator.
Step 2: turn on The following commands One by one.
netsh int ip reset netsh winsock reset
4. Clear browsing data
Google Chrome collects cache data every time you use it. Sometimes, this cache data can confuse Chrome and end up interfering with the very pages you're trying to visit. You can clear your cache data to see if that works.
Step 1: turn on Chrome And click Three-dot menu In the upper right corner to go to More tools and choose Clear browsing data.
Alternatively, you can also press Ctrl + Shift + Del . shortcut To open Clear Browsing Data panel.
Step 2: use Time range option To determine All time From the drop-down menu, select checkboxes who reads “Cookies and other site data” و Cached images and files.
Then, click Clear data button.
5. Disable proxy servers
Many users have reported experiencing similar connection errors while using a proxy server. So, if you're using a proxy server to hide your IP address or access blocked websites, it's time to turn it off. Here's how.
Step 1: Click on Windows key + I to turn on Settings app. Click Network and Internet tab In the left column, select agent in the right pane.
Step 2: Turn off any Proxy settings from here.
6. Switch DNS server
Sometimes, using a DNS server provided by your ISP can cause the "You were disconnected" error in Chrome. Switching to a public DNS server, such as Google's, can help.
Step 1: Click on Windows key + R to start Run command , And type ncpa.cpl , And press Enter.
Step 2: A window will appear. network connection. Right click on Your internet connection and select Properties.
Step 3: Double click Internet Protocol Version 4 (TCP/IPV4) option To open Its properties.
Step 4: Locate Use DNS server addresses Next. In the text fields next to DNS server Preferred and alternative DNS server , Enter 8.8.8.8 و 8.8.4.4 , respectively.
7. Update network adapters
If you are facing Similar connection issues in apps As for other browsers, there may be a problem with your computer's network drivers. You can try updating your computer's network adapters to see if that works.
Step 1: Click search icon of Taskbar , And type device Manager Click on the first result that appears.
Step 2: Look for network adapter Expand it. Right-click on it. Wi-Fi driver And choose Driver update option.
8. Reset Google Chrome
If you're still experiencing connectivity issues with Chrome, you have no choice but to reset the browser. This will remove all your extensions, cache, and settings preferences.
Step 1: in Chrome , write chrome: // settings / reset In the address bar at the top and tap Enter. Then click “Restore settings to their original default settings”.
Step 2: In the pop-up confirmation box, go to Reset settings And press Enter For confirmation.
Alternatively, if you want to use it all, you can uninstall Chrome and reinstall it. This gives Chrome a fresh start and essential updates.
No more interruptions
These unexpected shutdowns can easily lead to unsaved work, lost productivity, and an unsatisfactory Windows experience. One of the solutions above can help you fix random Windows 11 shutdowns for good.