The Apple TV 4K remote gives you access to all apps and features, such as calling Siri to open apps and controlling playback in streaming apps. The remote's primary function is to: Crab Control media volume on Apple TV 4K.
Again, this is only possible if you have enabled HDMI-CEC linking between the Siri Remote and your TV. Some users are complaining about not being able to adjust the volume while watching content. This article will share some workarounds to fix the volume control not working on the Apple TV 0K remote.
1. Check the remote control battery levels.
When your Apple TV 4K remote starts to malfunction, you should start by checking the remote's current battery level. If your remote is low on battery, you'll need to charge it to resume smooth use.
Step 1: Go to Settings On your Apple TV home page.
Step 2: Locate Remote Controls and Devices.
Step 3: Locate Remote.
Step 4: Check the battery level on the remote control.
If it's less than 20%, we suggest charging it using a Type-C cable for the newer Siri Remote. For older Apple Remotes, you'll need to replace the 2032V CR3 lithium coin battery.
2. Bring the remote closer to your Apple TV.
Next, you can check the distance between your remote and your Apple TV 4K. If you have the latest Siri remote, it uses Bluetooth 5.0 to connect to your Apple TV 4K and has a range of 40 meters. If you have an earlier-generation remote, it uses Bluetooth 4.0, which supports a connection range of 10 meters. So, make sure to keep your remote close to your Apple TV 4K. If you're still experiencing the issue, read the following solutions.
3. Restart the remote control.
Like your other devices, you can reboot your Apple TV 4K remote. This will help restore smooth operation of the volume control buttons by reconnecting them to the Apple TV 4K.
Step 1: On your remote, press and hold the TV button and the volume down button for 5 seconds.
Step 2: When the Apple TV light starts flashing, release the buttons and check the pop-up window. "Connection Lost" On TV.
Step 3: Wait 5-10 seconds for a notification to appear. “Remote Connected” On TV.
Try using the volume control buttons now.
4. Disconnect BLUETOOTH devices
If restarting your remote doesn't help, you should try disconnecting all Bluetooth devices from your Apple TV 4K. If you've connected a Bluetooth device to your Apple TV 4K that also has a volume control, the device may be preventing your remote from doing the same.
5. Check HDMI-CEC support on your TV.
HDMI-CEC, or Consumer Electronics Control, was introduced for smart TVs that support multi-device connectivity. This feature allows you to control all connected devices with a single remote. You don't have to keep multiple remotes for each device connected to your TV, such as a soundbar, Apple TV 4K, or Blu-ray player. So, if the volume control on your Apple TV 4K remote isn't working, you should check if this HDMI-CEC feature is enabled on your TV.
We're using an Apple TV 4K connected to an Android TV. However, these steps apply to non-Android TVs as well.
Step 1: Click on menu button On your original TV remote.
Step 2: Locate More.
Step 3: Locate Settings Within the TV settings.
Step 4: Locate Inputs from the settings menu.
Step 5: Select a feature HDMI-CEC Or HDMI Control To enable it.
Step 6: Restart Apple TV 4K As a TV source and check if the problem is resolved.
You can also check if HDMI-CEC is enabled on your Apple TV 4K.
Step 1: Open Settings On the home screen of your Apple TV 4K.
Step 2: Locate Remote Controls and Devices.
Step 3: Scroll down and select Control TVs and receivers to enable the feature.
6. TVOS Update
You can also try updating the tvOS version on your Apple TV 4K. Bugs or glitches in the current version may be causing this issue.
Step 1: On the Apple TV 4K Home screen, select Settings.
Step 2: Scroll down and select the system.
Step 3: Locate Software updates.
Step 4: Locate upgrade software.
Step 5: If an update is available, download and install it.
After the installation is complete, check if the issue is resolved.
7. Use iPhone as a remote control if nothing works
If none of these solutions work, you can use your iPhone as a remote control for your Apple TV 4K. The volume control feature only works with AirPlay 2-compatible smart TVs. Here's how:
Step 1: Swipe down from the right corner of your iPhone's Home screen to open Control Center.
Step 2: Click on Apple TV Remote icon.
You can now use the volume buttons on your iPhone to control the volume of your Apple TV 4K.
Flip it over or drop it
These solutions should help you control the volume on your Apple TV 4K. You can also read our post about The best settings for your Apple TV 4K.