iMessage is integrated with the Messages app. This way, you can send your texts securely using your internet connection through a single app. However, you may encounter the issue of the Messages app constantly crashing or freezing on your iPhone. Keep reading to learn how to fix this issue and get the Messages app working again.
If you frequently experience the Messages app crashing or freezing on your iPhone, check if your device has enough space, as this can cause problems when using apps like Messages. If not, continue toFree up some space on your iPhoneIf the problem persists, move on to fixing this issue using the seven methods below.
1. Check the status of the messaging app server
If there is a problem with Apple's servers, it can affect the functionality of the Messages app. Therefore, before attempting repairs, it is always recommended to check Apple's System Status page and see if the dot next to Apple Messages and iMessage is visible.
If the dot is orange, use the app after some time. However, if it's green, the issue is specific to your device. Therefore, follow the troubleshooting methods below.
2. Restart messages
One of the easiest ways to troubleshoot an iPhone Messages app that keeps crashing or unresponsive is to force-close the app. This will close all app functions and prevent it from running in the background. Once you open it again, all features and functionality will load from scratch, fixing any related issues.
Follow the steps below to do this.
Step 1: Depending on your device, swipe up from the bottom of the screen or double-tap the button. Home page.
Step 2: Next, tap and swipe up on Messaging app.
Step 3: Once the app disappears from your screen, tap the icon. Messages app To reopen the app.
Now, check if the issue is resolved. If the issue persists, proceed to the next fix.
3. Reboot your device
Similar to force-closing the Messages app, you can force your iPhone to shut down and restart. This will also shut down all device functions and restart it, fixing any temporary issues or bugs on your iPhone. Here's how.
Step 1: Follow these steps to turn off your iPhone:
- For iPhone SE 5st generation, 5s, 5c, and XNUMX: Long press the top button.
- For iPhone SE 7nd generation and later, 8, and XNUMX: Long press the side button.
- For iPhone X and later: Long press the power button and either volume button at the same time.
Step 2: Press and hold Slider till the end.
Once your device's screen goes blank, long-press the power button. Wait for your device to finish restarting. Afterward, check to see if the Messages app is working properly on your device.
4. Re-enable the Messages app.
Since iMessage allows you to send your messages over the internet, there are provisions within the Messages app settings menu to turn this feature on or off. So, to fix iMessage crashing or freezing on your iPhone, you can disable iMessage and then re-enable it. Here's how.
Step 1: Open an app Settings.
Step 2: Scroll down and tap Messages.
Step 3: Turn off the switch for iMessage.
Wait a moment, then turn the switch back on. Then, use the steps above to restart your device. Now, check if the Messages app is working properly on your iPhone.
5. Set messages to auto-delete
Your Messages app may be crashing due to dozens of unwanted messages currently stored there. Although you can Delete messages individuallyHowever, this isn't a viable long-term solution. Instead, you can set your Messages app to automatically delete messages after a certain period of time. Here's how.
Step 1: Open an app Settings on your device.
Step 2: Scroll down and tap Messages.
Step 3: Here, click on Keep messages.
Step 4: Locate 30 daysYou can also select the 1-year option to keep your transcripts a little longer.
If prompted, tap "delete" To complete the process, the Messages app will now automatically delete all your messages after the specified period. Therefore, be sure to store any essential texts separately.
6. Check for iOS updates
Keeping up with regular software updates is essential, especially if you want to enjoy a smooth browsing experience. Additionally, since Apple is usually quick to fix any bugs or glitches, this pending software update may help keep your Messages app running. Here's how to check for the latest iOS updates on your iPhone.
Step 1: Open Settings And press general.
Step 2: Then press upgrade software.
Now, wait for the update to download and install. Then, once your iPhone finishes restarting, try sending an iMessage. If the issue persists, proceed to the next method.
7. Reset iPhone
although Reset your iPhone While it may seem drastic, considering it will delete all of your device's data, personal or otherwise, it can be extremely helpful in fixing the iPhone's failure to open the Messages app. This is especially helpful if you can't find the exact cause of the error. Follow the steps below to do so.
Note: Make sure to take Backup your data Before proceeding. This way, you can Recover your iPhone data Once the reset process is complete.
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and tap general.
Step 3: Here, click on “Transfer or reset iPhone”.
Step 4: Then press Reset.
Step 5: Click on “Reset all settings”.
Follow the on-screen instructions to finish resetting your iPhone. Once finished, open the Messages app and see if it's working as expected.
Never miss a message
Messages help us communicate and keep up with others, whether friends or colleagues. Therefore, we hope this article helps you resolve the issue of the Messages app crashing or freezing on your iPhone. You can also check out our other article if you're experiencing this. Problems using Message Reactions on your iPhone.
