Microsoft Teams has become an integral part of many businesses and organizations, especially those that rely on Microsoft Azure and Office. However, many users complain. Microsoft Teams That they They cannot view the status or the status is not updating.. also , Other users are seeing an unknown status error.
Status plays a vital role in formal settings. It allows employees to know whether the person on the other end is busy, available in a meeting, on a call, etc. Depending on Status specified in profile Visible to all other team members, an individual can communicate or choose the appropriate time to communicate. The message can be tailored accordingly, letting the user know whether something is urgent or not. In either case, status, while a small feature, plays a larger and important role.
Here's how to fix it.
1. Try TEAMS on web or mobile
Microsoft Teams is available on all popular platforms such as desktop, web browsers, andMobile apps for Android and iOSIf you can't view status correctly on one platform, try another to find an immediate respite. Once you've completed the current task, try one of the solutions below to fix the "Team Status Unknown" or "Status Missing" error.
2. Reset status
If the issue isn't widespread and only occurs to one user, ask them to reset the status. This can be done from the same menu where the status is selected.
3. Select TEAMS as the only option.
Microsoft Teams has an option called coexistence mode This allows users who upgraded from Skype for Business to coexist with users who joined Teams directly. By default, it's set to island mode.
Open Microsoft Teams Admin Center Go to settings at the level Organization > Teams Upgrade. Select Teams only from the dropdown menu next to Coexistence mode.
Restart Teams once and see if the status displays correctly now.
4. Uncheck Register TEAMS as the Office chat app.
Another possible cause of the conflict is that Teams is set as the default chat app for Office users. This means Teams imports status from the Office suite, leading to an unknown or missing status issue.
Step 1: Click on your profile avatar and select Settings.
Step 2: Under the tabGeneralIn the left sidebar, uncheckRegister Teams as your chat app for Office“. If the option is already disabled, try enabling it instead to sync status properly.
5. Delete settings files
Following this step will reset the Teams app. This means you may need to sign in to Teams again andSet some preferences Again, all data stored in the cloud will remain intact. The settings.json file is where all your Microsoft Teams settings are saved. Deleting it will force Teams to create a new one.
Step 1: press the . key Windows + E To open File Explorer Type the address below to quickly access the file folder. If you see an error, check Hidden Items under the View tab in File Explorer first.
%appdata%\Microsoft\teams
Step 2: Delete the file “settings. jsonIt is recommended that you back up the file before doing this. Copy it to your desktop.
6. Log in again.
Now, I've made several changes and tried them using the solutions mentioned above. This may help resolve the status not working or status unknown issue.
One may find the option under the profile logo menu.
7. Multiple Teams Accounts
Are you part of multiple Teams and signed in to? More than one Teams accountThis can also cause conflict. Sign out of all accounts and then sign in to the account you want to use now or where the status doesn't appear in Teams.
8. Clear the cache of the Microsoft Teams application.
often Cache Responsible for causing all kinds of errors, this applies to all applications, not just Teams. Note that clearing the cache will log you out but will not result in any data loss.
Step 1: Close the Teams app either by clicking the cross button.
Step 2: Open File Explorer Press (Windows key + E) again and paste the address below into the search bar.
%appdata%\Microsoft\teams
Step 3: Delete the files and folders below.
- application cache\cache
- blob storage
- cache
- databases
- GPUcache
- indexedDB
- local storage
- tmpdelete teams cache files
Step 4: Restart your computer and launch the Teams app again. Can you view the status correctly?
9. Clean reinstall
Some old system or installation files may have been corrupted, causing the error to not appear. In this case, you'll need to reinstall the application. Get Revo Uninstaller to uninstall Teams and any leftover files. Then download and install a fresh version from Microsoft.
10. Update Microsoft Teams and Windows.
Keeping your Windows operating system and Microsoft Teams app up to date will install the latest patches for any critical bug fixes. The unknown or missing status error is not new. And in the past, Microsoft has acknowledged the issue.However, it is still affecting users. We hope it will be resolved soon.
The case can be helpful.
Microsoft Teams makes a lot of sense and brings together chats from All other Microsoft Office applications In a single app. Since it was an afterthought following the success of Zoom, Microsoft had some trouble integrating Teams with the larger Office ecosystem. Over time, most bugs have been fixed, and everything works as intended. There are occasional glitches, but that's to be expected from any app. Hopefully, you'll now be able to view status properly in Microsoft Teams.
