The Apple TV remote lets you quickly navigate between streaming apps, games, and within-app navigation. But sometimes, When your Apple TV stops responding to your remote Alternatively, you can rely on your iPhone and use the Apple TV Remote app as a quick alternative.
However, some users complain that the Remote app on their iPhones sometimes doesn't help navigate the Apple TV interface. If you're experiencing the same issue, here are some solutions to help you fix the Apple TV Remote app not working on your iPhone.
1. Use the same WI-FI network
The first thing you'll need to ensure to use the Remote app on your iPhone to control your Apple TV is that your devices are connected to the same Wi-Fi network. This is the first solution we recommend if you're experiencing this issue. Connecting to the same Wi-Fi network also enables AirPlay support.
Step 1: Go to the app Settings On the Apple TV home screen.
Step 2: Locate The network.
Step 3: Check the name of the connected Wi-Fi network.
Step 4: Open an app Settings on your iPhone.
Step 5: Click on Wi-Fi access.
Step 6: Check if your iPhone is also connected to the same network.
2. Use the same Apple ID.
After checking your Wi-Fi network, you'll need to check if both devices are using the same Apple ID. Here's how.
Step 1: Open an app Settings On the Apple TV home screen.
Step 2: Locate Users and accounts.
Step 3: Locate Default user.
Step 4: Verify Apple ID User on your Apple TV.
Step 5: Open an app Settings on your iPhone.
Step 6: Click on Profile name Your at the top.
Step 7: Check if your iPhone connected Also in the same Apple ID.
3. Forget and reconnect iPhone
If you're still experiencing the same issue, try reconnecting your iPhone to your Apple TV. You'll first need to forget your iPhone and then reconnect the Remote app to your Apple TV. Here's how.
Step 1: Open Application Settings On the Apple TV home screen.
Step 2: Locate Remote controls and devices.
Step 3: Locate Remote applications and devices.
Step 4: Locate iPhone Your.
Step 5: Locate Forget This Device.
Step 6: Locate Remove For confirmation.
Step 7: On your iPhone, turn on Control Center By swiping down from the top right corner.
Step 8: Click on Remote app icon.
Step 9: Make sure your Apple TV is selected as a device. Then check if the issue is resolved.
4. Update iOS
If you still can't use your Apple TV with the Remote app, you can update your iOS version to resolve any bugs causing this issue with the Remote app.
Step 1: Open an app Settings on your iPhone.
Step 2: Click on general.
Step 3: Click on upgrade software.
Step 4: In case Update available , download and install it.
Step 5: Then , Restart the Remote app. And check if the problem is resolved.
5. Reset Apple TV
Resetting your Apple TV will restore all default settings and preferences. You'll be signed out of all streaming apps, your Apple ID, and any other Wi-Fi details you may have added. You'll also need to reconnect your iPhone to your Apple TV to check if the Remote app is working.
Step 1: Open an app Settings On the Apple TV home screen.
Step 2: Scroll down and select the system.
Step 3: Locate Reset.
Step 4: Locate Reset again To confirm. If you have a pending tvOS update, choose the Reset and Update option.
Step 5: Select Reset again to start the reset process.
Step 6: After restarting your Apple TV and finishing setting it up, check if the issue is resolved.
6. TVOS Update
Your last resort is to update the tvOS version on your Apple TV model. If you're enrolled in the tvOS Beta program, this is highly recommended, as there may be some issues with the current software version.
Step 1: Open Settings On the Apple TV home screen.
Step 2: Scroll down and select the system.
Step 3: Locate Software updates.
Step 4: Locate upgrade software.
Step 5: If available Update , download and install it.
Step 6: After that, check if the problem is resolved.
Control your Apple TV with your iPhone
Sometimes, when your remote gets stuck under the couch and you don't want to miss watching your favorite movie or TV show, the Remote app on your iPhone comes in handy. These solutions should help you resume controlling your Apple TV using the Remote app. You can also read our post if Volume control not working on Apple TV 4K remoteYou can return to it every time. Support page.
