There are a few reports of an unknown process, ApntEX.exe, running in the Task Manager, while others are preventing the Elara Windows program from shutting down. If you are also experiencing this issue, you might assume it is likely a virus because the process has popped up out of nowhere. While the native Elara application that runs on Windows 10 is harmless, its background process may be corrupted or replaced by malware. The first indication of an infection is that it slows down your computer and eventually crashes the device. As a result, it is crucial to know if the Elara application process has been infected by malware. In this post, we will learn how Elara works, why it prevents Windows from shutting down, and how to fix Elara program that is preventing shutdown.
How to Fix Elara Software Preventing Shutdown on Windows 10
Hundreds of small components from hundreds of different small manufacturers are used by all major computer manufacturers in their systems. Because so many manufacturers use these components in their products, they are found in a variety of different brands, including HP, Samsung, and Dell. Elara software is used to control one of these components, which is connected to the touchpad on a laptop.
- Since its primary purpose is to Easier touchpad operation So, he is Only available on laptops.
- It is an application that comes Pre-installed On Dell, Toshiba, and Sony computers.
- يتم Install this program in the Program Files folder. With your computer's touchpad driver. It may be integrated as part of your computer's touchpad driver rather than as a separate driver or program.
- ApntEX.exe It is the process that can be found in Task Manager.
When you try to shut down or log out after installing Elara on your computer, you may encounter the following errors:
- Elara app shuts down Windows 10.
- The program prevents Windows from resuming.
- Windows is blocked from logging out by Elara.
These errors usually follow other computer issues, such as inability to execute legitimate programs, general computer slowness, installation of unfamiliar applications, slow internet connection, etc.
Why does Elara prevent Windows from shutting down?
Elara App Windows 10, which is constantly running in the background, may be blocking Windows Shutdown. When Windows shuts down, it terminates all background processes. However, if the operating system determines that a process is sensitive, it cancels the shutdown and notifies you of a sensitive task in the background. If the Apntex.exe process is not infected, it is not recommended to remove Elara. It is possible that removing Elara could cause your touchpad to malfunction. Alternatively, you can use the Windows registry repair we discussed in this guide.
Method 1: Terminate Apntex.exe via Task Manager
The Elara application often starts a Windows background process called Apntex.exe. This action has nothing to do with avoiding a shutdown. However, it is conceivable that the application has been replaced by malware. This can happen to any program running on your computer. It is a good idea to start a scan with an antivirus or antimalware program.
However, if you only want to solve this problem temporarily, use Task Manager to end this process.
Note: This may cause your touchpad to malfunction, so make sure you have a mouse available as a backup.
1. Press the keys Ctrl + Shift + Esc Together to open Task Management
2. Go to the tab "the details" , scroll down and locate the process. Apntex.exe from the list
3. Right-click on the process. Apntex.exe And choose finish the job , As shown below.
The process will be closed for a short while, check if the Elara preventing shutdown issue has been fixed or not.
Method 2: Create the AutoEndTasks registry key
Sometimes when you shut down, your Windows operating system will prompt you to close all applications to proceed. A button will be displayed. Force Shut down To ask for your permission to do this. If we enable AutoEndTasks, all your applications will close automatically without the window asking for your permission. This will also close and terminate the Elara program. Here's how to create an AutoEndTask registry key to fix this issue:
1. Press the keys Windows + R At the same time to open the dialog box "employment".
2. Write regedit And click "OK" , as shown, to start running. Registry Editor.
3. Click yes , in the User Account Control prompt.
Note: Back up your registry first so you can easily restore it if something goes wrong.
4. Click a file And choose Export To create a backup, as shown below.
5. Now, go to HKEY_CURRENT_USER \ Control Panel \ Desktop in Registry Editor.
6. Here, right-click on the empty space in the right pane and select New Value > DWORD (32-bit) As shown below.
7. Set the value data: to 1 and type the value name: such as AutoEndTasks.
8. To save changes, click "OK" and restart the computer.
Method 3: Update device drivers
If the above method doesn't work for you, try updating your device drivers and see if the Elara software preventing the shutdown issue has been fixed. Follow the steps below to update your network adapter drivers:
1. Press the . key Windows , And type device Manager , and click to open.
2. Double-click the device section (such as Network Adapter) to expand it.
3. Right-click the device driver (such as WAN Miniport (IKEv2)) and select Driver Update from the list.
4. Select Search automatically for drivers to update the driver automatically.
5a. If a new driver is found, the system will automatically install it and prompt you to restart your computer.
5b. If a notification appears stating that the best drivers for your device are already installed, click Search About updated drivers On choice Windows Update.
6. In a window Windows Update , Click View optional updates in the left pane.
7. Check the boxes next to the drivers you want to install, and then click the button. Download and install The featured illustration.
8. Repeat the same thing with graphics drivers as well.
Method 4: Update Windows
Make sure your computer has the latest Windows operating system updates installed. As a reminder, Microsoft regularly releases Windows updates to improve system reliability and resolve other bugs.
1. Press the . key Windows + I At the same time to open Settings.
2. Choose Update and security settings.
3. In the list Windows Update , Click Check for updates in the right pane.
4 a. If there is no update, the message will be displayed: You are updated.
4b. If an update is available, click the button. INSTALL NOW To install the update, restart your computer.
Frequently asked questions (FAQs)
Q1. Is it possible to remove Elara from my device?
answer. The Elara app should not be uninstalled. As mentioned earlier, it is not malware. It is the device driver responsible for the touchpad on your laptop mouse. It is also possible that uninstalling it from your laptop may cause some problems. However, this only occurs 2-3 times during computer shutdowns. We recommend trying the solutions mentioned above.
Q2. Is Elara app a virus?
answer. The original Elara app, on the other hand, is not a virus. There is still a chance that malware could be introduced into the app or replace it, which can happen when downloading the executable file from an external source.
Q3. Why is an app preventing Windows 10 from shutting down?
answer. When programs with unsaved data remain active on Windows, a shutdown dialog appears, blocking that application. You then have the option to save and close the program or close it without saving anything. Therefore, before shutting down Windows, you should exit all applications with unsaved data open in them.
Q4. How do I uninstall the Elara Windows 10 app?
the answer: Start searching for Control Panel In the list Start. Click Uninstall a program In section Software. Find a program Elara Or any other suspicious entries in the list of installed programs. Uninstall each one by one until the button appears. "OK".
We hope this information was helpful in figuring out how to fix Elara software that's not shutting down. Let us know which of these methods worked for you. Drop your questions/suggestions in the comments section.
