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Top 8 Ways to Fix Hyperlinks Not Working in Microsoft Teams
Microsoft Teams allows users to create hyperlinks to files, meetings, and messages. You can open the More menu (represented by three dots) and select Copy link. Sometimes Teams gets stuck creating a new link, or a shared hyperlink doesn't work. If you're experiencing such issues, here are ways to fix hyperlinks not working in Microsoft Teams.
You can also create a link to go to a specific channel and share it across instant messaging apps. Users need to open the link and check the content in Microsoft Teams. If the hyperlink isn't working, use the tricks below to fix the issue.
1. Keep Microsoft Teams running in the background.
Did you receive a Teams hyperlink on Skype or WhatsApp? When you click the link, it will open in the Teams app. When Teams isn't running in the background, hyperlinks may fail to open in the app.
Open Microsoft Teams on Windows Or on a Mac, then use the hyperlink. On Windows, you can click the up arrow in the taskbar and make sure Teams is running in the background.
When you open a Teams hyperlink, it will first launch the default browser on your Windows or Mac and present a pop-up window to open the link in the native Teams app. For the best experience, stick with the native Teams app, but if the app doesn't open, you can select “Use the web app instead” Prefer the Teams web version.
If you're using the Teams web app for the first time, you'll need to sign in with your Microsoft account details.
3. Open the TEAMS link in a new tab.
If the Teams hyperlink doesn't work in your browser, you can manually copy the link and paste it into a new tab to open it. Right-click the received link and copy it. Open Preferred web browser You have it on your desktop and paste the link into the address bar.
If you're signed in to the Teams web app, the link will open without any problems. If you're not, you'll be prompted to sign in with your Microsoft account credentials.
Like other Windows apps, Teams collects cache data in the background to improve app loading times and perform repetitive tasks quickly. An outdated Teams cache can lead to annoying issues like Teams not opening, screen sharing not working, hyperlinks not working, and more. You need to clear your Teams cache and try again.
Step 1: close Microsoft Teams And press Ctrl + R keys To open Playlist.
Step 2: Type The order below in the box and press Enter.
%appdata%\Microsoft\Teams
Step 3: will open Microsoft Teams cache folder In the application file explorer.
Step 4: Locate All volumes And delete it from your computer.
Try opening the hyperlink again, and it should work as expected. Of course, you'll notice that opening links takes some time, and this is because you've cleared all of your cache. Your computer will then compile a new cache.
5. Log out and then log back in.
If there's a problem authenticating your Microsoft account in Teams, the hyperlink won't work. You'll need to sign out of Teams and sign in again.
Step 1: Open Microsoft Teams on the desktop.
Step 2: Locate Your profile picture above.
Step 3: Locate sign out Confirm your decision.
Step 4: Log in with the same account details and start using hyperlinks.
6. Ask the sender to share the link again.
The sender may not have shared the full link and ended up pasting a partial link. If the hyperlink is missing even a single character, Teams won't be able to open it. If you believe this is the case, you'll need to ask the sender to share a working link again.
A few days ago, we tried to create a shareable link to a PDF file from a Teams channel. The program stopped generating the link. We force-quit Teams and tried again to resolve the issue.
Step 1: Right click on Windows key and open Task manager.
Step 2: Locate teams And press finish the job.
Open Teams and create hyperlinks without any issues.
8. Update TEAMS
An outdated Microsoft Teams app on Windows or Mac can cause hyperlink issues. Open Teams and select the three-dot menu at the top. Click Check for updates and install the latest version of Teams.
Use hyperlinks in Microsoft Teams
Hyperlinks not working in Microsoft Teams may force you to use unconventional methods to get the job done. You can restore your ideal workflow in Teams using the solutions above. Which one worked for you? Or have you found a new one? Share it with others and with us in the comments.
