The Messages app on your iPhone lets you stay in touch with friends and family. You can Lock the Messages app on your iPhone To avoid unwanted access to your conversations, apart from sending media files, you can also get a preview of webpage links you receive or share in Messages. This ensures you get a quick look at a web link before deciding to open it. However, some users are complaining that link previews are not working in the Messages app. To solve this issue, we will share the best solutions to fix link previews not working in the Messages app on iPhone.
1. Disable low-quality image mode.
Bearing Official Apple Community Forums Several users reported being unable to view link previews in the Messages app. One solution suggested by the user was to disable low-quality mode in the Messages app. We tested the solution and it worked.
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and tap Messages.
Step 3: Scroll down to the bottom and tap the button. switch To disable low quality picture mode.
This feature helps you upload lower quality photos when your iPhone lacks a strong internet connection.
Step 4: Close the application Settings Open the application Messages To verify the solution to the problem.
2. Check if MMS is enabled.
Multimedia messaging helps you receive media files such as photos and videos on your iPhone. It also helps you receive text message responses from Android users. So, you can check if MMS is enabled to fix the link preview not working in iMessage.
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and tap Messages.
Step 3: Scroll down and tap Toggle next to MMS to enable the feature.
Step 4: Close the application Settings Open the Messages app to check if the issue is resolved.
3. Switch from mobile data to Wi-Fi
Sometimes, website link previews can take longer than usual to load in the Messages app. Slow internet speeds are one of the biggest reasons for this. We suggest switching to Wi-Fi if you're using mobile data on your iPhone. Then, open the Messages app, and the link previews should load quickly.
4. Force stop and restart the Messages app.
When an app is behaving erratically, it's best to force quit and restart it on your iPhone. We recommend doing the same for the Messages app.
Step 1: On your iPhone's Home screen, swipe up and hold to reveal Background application windows.
Step 2: Swipe right to search for an app Messages. Then swipe up to remove the app.
Step 3: Restart the application Messages And check if the problem is resolved.
5. Enable iMessage again on your iPhone
Another effective solution is to re-enable iMessage on your iPhone. This will download all your message data again and update the app.
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and select Messages.
Step 3: Click the toggle next to iMessage to disable it.
Step 4: Wait a few seconds and then click switch Again to enable iMessage.
Step 5: After that, close the application. Settings Reopen the Messages app to check if the issue is resolved.
6. Reset network settings
If link previews still aren't working in the Messages app on your iPhone, it may be related to your network preferences. You can try resetting your iPhone's network settings to see if that resolves the issue.
This advanced solution will remove details of all previously connected wireless networks, such as Wi-Fi, Bluetooth, and mobile data preferences. You will need to set them up again.
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and tap general.
Step 3: Scroll down and tap Transfer or reset iPhone.
Step 4: Click on Reset At the bottom.
Step 5: Locate Reset network settings.
Step 6: Enter iPhone passcode Yours for authentication.
Step 7: Click on Reset network settings again to confirm.
Step 8: After that, open the app Messages And check if the problem is resolved.
7. Update the messaging app
If none of the above solutions work, an older iOS version may be the reason why the Messages app isn't displaying link previews. Therefore, we suggest installing the latest version of iOS on your iPhone.
Step 1: Open an app Settings on your iPhone.
Step 2: Scroll down and tap general.
Step 3: Click on upgrade software.
Step 4: If an update is available, download and install it.
Step 5: After installing the update, open the app. Messages And check if the problem is resolved.
Show links preview
These solutions will help you fix link previews not working in the Messages app on your iPhone. To stay up to date with the latest messages, make sure the badge counter is enabled for the Messages app. Refer to our post if you see Incorrect badge notification in the Messages app on your iPhone.