Are you having trouble viewing email content in Microsoft Outlook for Windows? This can be frustrating and may cause you to miss important information. Fixing this particular issue can be as easy as Change the font color for emails It can be as complicated as selecting the wrong add-in. Here are the top 7 ways to fix Microsoft Outlook not displaying email content on Windows.
You can try following these troubleshooting tips to get Outlook to load email content on your Windows 10 or 11 computer. So, let's take a look.
1. Disable offline mode
Your first step is to ensure that Outlook is not in offline mode. If it is, Outlook will not display email content correctly.
To disable offline mode in Outlook, switch to the tab Send/Receive and click the . button “Work offline”. Next, wait for Outlook to sync your emails and try uploading them again.
2. Change the font color in Outlook
Another thing you should do is check the font color selected for your emails. If you accidentally change the font color to white, you won't be able to read the email content.
To change the font color for email messages in Outlook, use the following steps:
Step 1: Open the Outlook application and click on the menu. "a file" in the upper left corner.
Step 3: Switch to tab "Mail" and click the . button Stationery and calligraphy.
Step 5: Use the drop-down menu under Font Color to select automatic. Then click OK.
3. Enable automatic image downloads for emails
if Outlook just fails to load images In your emails, you may have prevented it from automatically downloading images. Here's how to change that.
Step 1: Open the Outlook application and click on the menu. "a file" in the upper left corner.
Step 2: Locate Options from the right part.
Step 4: Select Automatic Download from the left column. Then, clear the check boxes that say “Do not automatically download images in standard HTML emails or RSS items.” و“Do not download images in encrypted or signed HTML emails.”. Then click "OK".
Restart Outlook after that and it should load the images into your emails.
4. Run Outlook in Safe Mode
Starting Microsoft Outlook in Safe Mode allows you to run the program without any third-party add-ins. If Outlook isn't displaying email content due to an add-in, opening it in Safe Mode will help you determine that.
To start Outlook in safe mode, hold down the Control key and double-click the Outlook shortcut. Select Yes when the confirmation message appears.
If Outlook loads email content as expected while in safe mode, a third-party add-in is likely causing the issue. To identify this, you'll need to disable and re-enable all Outlook add-ins one by one.
Step 1: In Outlook, click the menu. "a file" At the top.
Step 3: in Outlook Options windowSwitch to the Add-ons tab. Use the drop-down menu next to Manage and select COM add-ins. Then click the button "transmission".
Restart Outlook in normal mode and enable add-ins one by one until the issue occurs again. Then, remove the problematic add-in.
5. Delete ROAMCACHE folder
It's possible that the Microsoft Outlook cache files on your computer are corrupted, which is why email contents aren't displaying correctly. If this is the case, clearing the Outlook cache files should help resolve the issue.
Step 1: Press the keyboard shortcut Windows + R To open the dialog box "employment". Paste the following path into the text field and press Enter.
%localappdata%\Microsoft\Outlook\RoamCache
Step 2: Select all the files inside the folder and click on the icon. Trash At the top to delete it.
Open Outlook and check if the issue persists.
6. Repair Outlook data files
Such problems can also occur in Outlook if existing data files are corrupted. The good news is that Outlook offers a tool that can repair any Data file problems Automatically. Here's how to turn it on.
Step 1: Press Windows key + E to open File Explorer Go to the next folder.
C:\Program Files\Microsoft Office\root\Office16
Step 2: Double-click a file SCANPST.EXE.
Step 4: Wait while the tool scans your files. If it finds any problems, click the button. repair.
7. Make sure Outlook is updated.
Did you do it?Disable automatic updates for Office applications On your computer? If so, you're likely running an outdated version of Outlook, which can sometimes cause problems. Here's how to check if a newer version of Outlook is available.
Step 1: Open Microsoft Outlook Click on the menu "a file" in the upper left corner.
Step 2: Switch to tab Office accountExpand Update Options and click Update now To install pending updates.
Open the message
Outlook, like any other program, is prone to occasional problems. However, they are often easy to fix. Hopefully, one of the tips above fixed the issue of Microsoft Outlook not displaying email content on Windows.