When WhatsApp isn't receiving messages, it can be frustrating to miss important text messages. Before reinstalling the app, follow the steps below to fix the issue of not receiving WhatsApp messages.
Before we proceed, you should enable Airplane Mode on your phone, leave it on for 60 seconds, and then disable it. This may help fix the issue of not receiving WhatsApp messages. If not, go ahead and check out the troubleshooting tips below. We'll cover both the Android and iPhone WhatsApp apps. We'll include platform references where appropriate.
1. Enable Background App Refresh (IPHONE)
Your iPhone allows you to selectively disable background refresh for individual apps. If this option is disabled, you won't receive new messages until you open the app again.
Step 1: Open an app iPhone Settings.
Step 2: Scroll down to WhatsApp.
Step 3: Open WhatsApp And do itEnable Background App Refresh toggle from the following list.
2. Enable mobile data for WhatsApp (iPhone)
WhatsApp can be quite data-hungry when auto-downloading incoming media is enabled. To avoid this, you may have disabled the mobile data switch for WhatsApp to save data. It's time to enable it again.
Step 1: go to the iPhone Settings and open WhatsApp.
Step 2: Enable Switch mobile data , and you'll be ready to receive new messages when Wi-Fi isn't present.
3. Make sure you are not banned.
Have you had a disagreement over a WhatsApp conversation with someone? They may have blocked you on the platform.
You will not be able to see their profile picture, your messages will not be sent, and you will not receive a single message from the chat.
Check out what happens when you block someone on WhatsApp.
4. Incomplete conversation
WhatsApp offers the option to mute a conversation for 8 hours, XNUMX week, or permanently. You may have muted a conversation due to persistent unwanted notifications or unnecessary messages.
You will only receive notifications from muted conversations in such a scenario.
Open WhatsApp Find the conversation you're not receiving notifications from. Open it. Conversation And press Profile Name above.
Retrieve the conversation audio from the following menu.
5. Disable Focus Mode (iPhone)
Starting with iOS 15, Apple replaced Do Not Disturb with Focus on iPhone, iPad, and Mac. There are ways to enable Focus automatically, too.
If you are using Focus on iPhone, you need to disable the option from the Control Center menu.
Want to stay distraction-free while focusing on your iPhone? Add WhatsApp as an exception and continue receiving messages even in Focus mode.
Step 1: Open an app iPhone Settings.
Step 2: go to the Focus list.
Step 3: Locate Focus mode which you want to customize and click on Applications From a list Allowed notifications.
Step 4: Add WhatsApp As an exception, you will be ready to receive messages from WhatsApp when using Focus mode.
6. Lock WhatsApp in the background (ANDROID)
Chinese OEMs like Oppo, OnePlus, Xiaomi, and Vivo come with robust RAM management on their devices.
They will kill background apps completely to save some battery juice on your phone. In the process, you may stop receiving messages from WhatsApp.
Most Android versions provide an option to lock essential apps like WhatsApp in the background. Open the multitasking menu and look for the option to lock WhatsApp in the background. The system will not kill WhatsApp services in the background, and you will continue receiving new messages as expected.
7. Close WhatsApp on other devices
WhatsApp provides Excellent multi-device support Receive messages on up to four devices. If you connect WhatsApp to a PC or Mac and it's currently in session, you'll continue to receive new messages on those platforms.
You will notice a delay in receiving messages from WhatsApp mobile apps.
8. Unarchive WhatsApp chats
Have you archived some WhatsApp conversations in the app? WhatsApp considers this action spam and won't display new messages on your home screen until you unarchive the conversation.
Step 1: Open WhatsApp app on your phone.
Step 2: go to the Archived list above.
Step 3: Swipe left on conversation And click Unarchive.
You should now receive new messages from the conversation.
9. Check WhatsApp status
If you're still having issues with WhatsApp not receiving messages, it's time to check your WhatsApp service status.
Visit Downdetector Check if WhatsApp is experiencing an outage. If you notice an increase in the downtime graph,You will not be able to send or receive messages. Or download media, connect calls, etc.
Wait for WhatsApp to fix the issue on their end, and you will start receiving new messages.
Start receiving messages from WHATSAPP
Since many of us pass essential information like OTP, files, media, etc. on WhatsApp, the platform not receiving messages can lead to confusion and errors. The steps above should help you resolve the issue. Which trick worked for you? Share your results in the comments below.
