Telegram has managed to attract users by constantly introducing new features and improving the end-user experience. However, all of these Great features and improvements It becomes irrelevant if Telegram keeps crashing unexpectedly. Unfortunately, this is something many users experience quite often. If you're struggling to connect with your favorite people because Telegram keeps crashing on your Android or iPhone, this guide contains some tips that will help you fix Telegram crashing on Android and iPhone. So, let's check them out.
1. Force stop TELEGRAM
When an app on your phone starts to misbehave, the first thing you need to do is Forced to close and open it again. In most cases, this is good enough to fix any temporary glitches and prevent the app from crashing.
To force stop Telegram on Android, long-press the Telegram app icon and tap the Info icon from the pop-up menu. On the App Info page, tap the Force Stop option.
If you're using Telegram on an iPhone, swipe up from the bottom of the screen and pause halfway through (or double-press the Home button) to bring up the app switcher. Locate Telegram and swipe up on it to close it.
Try using Telegram to see if it works well.
2. Check app permissions
If Telegram doesn't have the required permissions, it may fail to perform certain tasks or crash unexpectedly. You can review the Telegram app permissions on your phone to ensure the app has all the necessary permissions.
Android
Step 1: Long press the Telegram app icon and tap the Info icon from the menu that appears. On the App Info page, tap Permissions.
Step 2: Allow all important permissions one by one.
iPhone
Step 1: Launch the Settings app on your iPhone and scroll down to tap on Telegram.
Step 2: Go to each permission and use its toggle switches to allow it.
Once done, restart the Telegram app and it should work as expected.
3. Clear TV cache
Apps like Telegram tend to collect a large amount of cache data during use. However, once this data becomes outdated, it can do more harm than good. If this data becomes corrupted, it can interfere with app performance and lead to unusual behavior.
Fortunately, Telegram has an option to clear In-app cache data. Here's how to access it on your Android or iPhone.
Step 1: Open Telegram on your phone. Tap the three horizontal lines in the upper-left corner to open Settings.
If you're using Telegram on an iPhone, go to the Settings tab in the bottom left corner.
Step 2: Next, go to Data & Storage and tap on the Storage Usage option.
Step 3: Under Device Storage, tap the Clear Telegram Cache option. Tap Clear Cache to confirm.
4. Reset Google Play Services (Android)
Google Play Services is a core app that works behind the scenes to connect all your apps, Google services, and Android together. If Google Play Services is experiencing issues, it can cause other apps, including Telegram, to freeze or crash suddenly. Here's how to fix it.
Step 1: Open the Settings menu and go to Apps & notifications to see a list of all the apps on your phone. Scroll down to find Google Play Services and tap it.
Step 2: Select Storage & Cache.
Step 3: Tap Clear Storage and select the Clear All Data button from the following menu.
After that, restart Telegram to see if it is working properly.
5. Update the Telegram app
App updates typically bring new features, improvements, and, most importantly, bug fixes. Therefore, updating your Telegram app is a good idea if none of the above solutions work.
6. Exit the app's beta test
If you joined the Telegram beta program to try out new features before they're released to the public, these stability issues may arise. Therefore, if Telegram is constantly crashing on your Android or iPhone, you should consider leaving the beta program and switching to a stable version of the app.
Android
Open the Google Play Store app, search for Telegram, tap the "Leave" button under "You are a beta tester" and tap "Leave" to confirm.
iPhone
On iPhone, launch the TestFlight app and go to Telegram. Tap Stop Testing to leave the beta program.
Avoid collapse
It's frustrating when Telegram keeps crashing for no reason. However, if none of these tips work to fix Telegram's persistent crashing on Android and iPhone, you can try uninstalling and reinstalling Telegram as a last resort.
