Telegram also works as a web app for using the service on your favorite browser. The company is constantly trying to improve your experience using Telegram Web, and you may encounter a hiccup or two. The worst is when Telegram Web isn't working. Whether Telegram Web is failing to sync your messages or is completely unresponsive, you'll need to fix it to avoid losing any messages from friends, groups, and channels. This guide contains some troubleshooting tips to quickly fix Telegram Web not working. So, let's get started.
1. Reactivate the online web session
If Telegram Web isn't displaying new messages or you're having trouble sending them, you can try logging out and back in. This will reconnect Telegram Web to its servers and resolve any minor issues. Here's how.
Step 1: in Telegram Web , tap on The three horizontal lines In the upper left corner and select Settings from the menu that appears.
Step 2: After that, use Three-dot menu icon At the top to select Sign out option.
Alternatively, if Telegram Web is not responding at all, you can also end your web session from Telegram app on Android or iPhoneHere's how.
Step 1: Open Telegram app On your phone. Tap The three horizontal lines In the upper left corner to open Settings.
If you're using Telegram on an iPhone, tap the Settings tab in the bottom right corner.
Step 2: Scroll down to tap Devices.
Step 3: Locate Telegram Web session And press End the session At the bottom.
Go to Telegram Web on your computer and log in with your phone number or scan a QR code. Then, check to see if you can use Telegram Web.
2. Check the status of the phone server.
If reactivating your Telegram session doesn't work, you should check the status of the Telegram server before proceeding with the other solutions on this list. You can visit a website like Downdetector To check if others are having similar issues.
If the servers are down, you'll have no choice but to wait for Telegram to fix the issue.
3. Disable browser extensions
Third-party extensions allow you to enhance your browser's functionality in various ways. There are many extensions for Telegram Web that allow you to apply themes, share links, and add additional features. If you're using any of these extensions, one of them may be responsible for the issue.
To ensure this, you will have to disable all extensions on your browser and use Telegram Web.
in Google Chrome , write chrome: // extensions in the address bar and press Enter. turn off All accessories One by one.
Likewise, if you use Telegram on Microsoft Edge , write edge://extension in the address bar and press Enter. Use the toggle switches next to extensions to turn them off.
Restart your browser and try using Telegram Web again. If this helps, you can enable all extensions individually to isolate the ones causing the problem.
4. Clear browser cache and cookies
Besides extensions, corrupted or outdated browsing data can also prevent Telegram Web from working properly. If this is the case, you can try clearing your browser's cache and cookies.
To clear browsing data in Chrome or Edge, tap Ctrl+Shift+Delete (in Windows) Or Command + Shift + Delete (in macOS) On the keyboard to open Clear Browsing Data panelUse the drop-down menu next to the time range to select. All time Check the boxes that read: “Cookies and other site data” و “Cached images and files.”
After that, press Clear data button to continue.
Likewise, you can Clear cache and cookies for any browser Another one you might use. Once scanned, try using Telegram Web to see if it works properly.
5. Disable VPN
Many countries ban Telegram due to concerns about its privacy-focused features and its unwillingness to engage with relevant governments. If you use VPN connection on your computer If you connect to a server in a country where Telegram is blocked, the service will not work.
You can try switching to a different server or temporarily disabling your VPN to use Telegram Web.
work again
Telegram Web is a great alternative if you spend most of your day working on a computer. However, such issues with Telegram Web can ruin your experience. We hope the solutions above helped you fix Telegram Web not working, and you can connect with your friends again.
